1, Report:
#1450123
Posted Date:
Jul 03 2018
Dollar Rent A Car ,Thrifty Car Rental, Hertz Rent a Car. all owned by same company Dollar said my credit car wasn't working, the credit card from Chase that gives me free car rental insurance, so I was stuck paying for their overpriced company provided damage waiver. My credit card worked at every gas station that I swiped it at on this trip. Las Vegas Nevada
I reserved online. I didn't buy the online damage waiver that the website offered. I have a Chase Southwest Rapids Reward credit card that provides car rental insurance. I declined the damage waiver from Dollar as I said I was covered. Three clerks all said my credit car...
Entity
Categories: Auto Insurance, Auto Rentals
2, Report:
#1423057
Posted Date:
Jan 15 2018
Hertz Rent a Car I got charged $21.99 x 14 days to insure the car and $109.89 to refuel. Alamosa Colorado
My bill was $454.38, I did return the car with a full tank of gas and just keep getting excuse after excuse on why I have not received my refund of $109.89. I've been lied to and just want them to make things right. This charge occured 12-19-17 and it is now 1-15-18 and I still ...
Entity
Categories: Car Insurance
3, Report:
#1394883
Posted Date:
Aug 23 2017
Hertz Rent A Car DECEPTIVE PRACTICES Denver Colorado
Picked up my dream car rental late at night only to find that it was full of trash from the previous renter. You would think that if one was renting a Land Rover that it would be in pristine condition. I've rented Rav 4's from budget rental car services that were in better condition...
Entity
Categories: Travel Services
4, Report:
#1366944
Posted Date:
Apr 10 2017
Hertz Rent A Car Royal Regency Rented a car and used for 3 weeks in that time I never traveled farther them my home got charged for a told and they never bothered to investigate. they charged me for a toll when they returned the ez pass that was in another car Yonkers New York
I rented a car from Hertz on Dec12, 2016 and returned to Hertz on Dec 30, 2016. In January they billed me for a toll bridge charge and claimed on went over the JFK bridge in Manhattan on Dec 21, 2016 at 7:22PM. I did not incur that charge as that rental wa in my driveway onthat ...
Entity
Categories: Auto Rentals
5, Report:
#1360427
Posted Date:
Mar 08 2017
Hertz Rent A Car Hertz Rent-A-Car Longtime, Good Customer: Car Paid In Full and Left Me Without a Vehicle Because of New Rules: No Refund at Counter! Orange County California
Entity
Categories: Auto Rentals
6, Report:
#1357735
Posted Date:
Feb 23 2017
Hertz Rent a Car Oklahoma City OK. Charged my card, took my money and refused a timely refund and refused to rent their cars. Beware this company must be having financial troubles when it takes over 15 days for a refund to be processed. Portland Maine
I made my reservation on line and my card was charged by Hertz the proper car rental fees. Upon arriving at the rental desk with my confirmation number; customer service said they could not provide a rental car without a return flight? Now keep in mind that the State of Maine is a l...
Entity
Categories: Local Transportation
7, Report:
#1297819
Posted Date:
Apr 05 2016
Hertz Rent A Car Hertz Charged Me Bogus Damage Charges Spokane Nationwide, Washington
I had the recent misfortune of doing business with your location at the Spokane International Airport. I understand you have privately owned locations, but by allowing unethical business practices to go on, you are causing irreparable damage to your brand. I would greatly appr...
Entity
Categories: Auto & Truck Rental
8, Report:
#1294158
Posted Date:
Mar 17 2016
Hertz rent a car sky harbor airport AZ Phoenix Arizona
Hi,
We rented a 4 door car from hertz at sky harbor in airport . We get there and were told we ordered a 2 door. No we didn't. The lady said with our dis satisfaction , she'll give us a 4 door for only 100.00 more. Why would I pay more, when I already paid with a credit card on...
Entity
Categories: Auto Rentals
9, Report:
#1259516
Posted Date:
Oct 06 2015
Hertz Rent A Car Charged double the quoted bill for a car rental Chicago Illinois
I rented a car from the O'hare Hertz location, for $435. I called during the rental to change my drop off location to another within Chicago, for $200. Hertz ultimately charged me $1,131, with no acknowledgement that they doubled the price of the rental with no warning.
Customer s...
Entity
Categories: Auto & Truck Rental
10, Report:
#1251336
Posted Date:
Aug 27 2015
Hertz Car Rental, Sky Harbor Airport, Phoenix , Arizona 85034 Insurance Scams Reps RIP OFF CUSTOMERS Phoenix Arizona
Hertz Car Sky Harbor Airport, Phoenix , Arizona
Insurance Scam
We had already paid for our car. All we needed to do was pick up the keys. The Hertz rep. lied and said we needed to sign paperwork, whicle telling us we were being charged for nothing more. The daily insurance whc...
Entity
Categories: Auto & Truck Rental
11, Report:
#1186726
Posted Date:
Nov 04 2014
hertz rent a car bait and switch pricing Nationwide
so i attempted to book a rental for my honeymoon in january i called hertz explaining i would like to see a price in the upper $200 range considering thats what the competetors are pricing the car class i wanted in i was told id have to use my gold points for this which i had no iss...
Entity
Categories: Car Rentals
12, Report:
#1176965
Posted Date:
Sep 22 2014
Hertz Rental Car This office is all about scam, not rental cars Beaverton Oregon
After my own car was in a body shop due to an accident, I've got a free rental from the insurance company. Everything was supposed to be paid by insurance, they want credit card only to put a $50 hold until return the car. Nobody from this office told me that I've just got extra i...
Entity
Categories: Auto & Truck Rental
13, Report:
#1139086
Posted Date:
Apr 16 2014
Hertz Rent-a-car Hertz.com HertzHertz Rental Bait and switch rental car with price increase and no other option Maui Hawaii Nationwide
An online rental car deal was found and paid $192.55 via Hotwire for Hertz rental car. Hertz billed an additional $156.25. The following email was sent to Hertz on December 18th.To Whom it may Concern; We recently took a vacation in Maui. Prior to the trip, I reserved and paid for a...
Entity
Categories: Auto Rentals
14, Report:
#1124847
Posted Date:
Feb 20 2014
Hertz Rent a Car Rude, Customer service Horrible, Useless people....Possible Identity Theft Hemet California
First off, I walked in the office, people were sitting on top of the desk, one person was on her cell phone. Completely ignored me until I asked for help. The car itself was fine. When I returned the car I had left my W2 and 1099 and my Birth certificate in the glove box. I called t...
Entity
Categories: Auto Rentals
15, Report:
#1114288
Posted Date:
Jan 09 2014
Hertz Rent-A Car Lost Car that I returned - Accused me of Keeping Vehicle - Unauthorized Charges to Credit Card Atlanta Airport Location Atlanta, GA
On Sunday (1/5/2014), Hertz sent me a robo-call message accusing me of stealing (or failing to return…what’s the difference?) one of their cars. As instructed, I called their Vehicle Control Department first thing Monday morning. They made it pretty tough to actually reach a liv...
Entity
Categories: Car Rentals
16, Report:
#1102532
Posted Date:
Nov 27 2013
Hertz Hertz Rent a Car RIP OFF on frequent flyer points Denver Colorado
After returning my Hertz rental car, Hertz added on additional fees without informing me, and without my permission in order to apply frequent flyer point. They did this without warning or disclosure of such a fee. When I called the Hertz office in Denver, CO, I was told by th...
Entity
Categories: Local Transportation
17, Report:
#1088542
Posted Date:
Oct 01 2013
Hertz Rent A Car Hertz LIED to me and put unauthorized charges on my debit card!! Plano Texas
My car was in the shop so State Farm told me to rent a car from Hertz as they give them a better rate. The first thing Hertz told me was NOT to fill the gas tank when I brought the rental back as the gas was covered by my insurance comapany..(A LIE). Then then had me sign all s...
Entity
Categories: Car Rentals
18, Report:
#1085642
Posted Date:
Sep 20 2013
Hertz Rent a Car Hertz Rent a Car took unauthorized funds out of my account after I was provided with a receipt stating a balance of $0. Mesa Arizona
September 13, 2013, I rented a car from Hertz office located at 2025 W Main St, Mesa, AZ 85201. An arrangement was made prior for an employee to pick me up from the auto mechanic shop and take me to the office to fill out paper work for the rental car. Friday morning (9/13), only on...
Entity
Categories: Auto & Truck Rental
19, Report:
#1078373
Posted Date:
Aug 23 2013
Hertz Rent A Car Inc. Fuel Purchace Option Ripoff Internet
I rented a vehicle from Hertz on 8/7/13 at the Nashville, TN Airport. I accepted the fuel option. At that time the clerk at Hertz said I could turn in the car at full at not have to pay the fuel option. She never said anything about also needing a receipt for any fuel I purchase...
Entity
Categories: Auto & Truck Rental
20, Report:
#468086
Posted Date:
Mar 03 2017
American Traffic Solutions - Plate Pass Illegally charged my credit card thru Hertz rent a car for a toll pass inserted in the car without my knowledge Scottsdale Arizona *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
I rented a car thru Hertz at JFK airport. I was not advised by Hertz at any time that the car was equipped with PlatePass-parent company is American Traffic Solutions a device which automatically pays for tolls for bridges and tunnels. I did not ask for this service and was not told...
Entity
Categories: Auto & Truck Rental
21, Report:
#954805
Posted Date:
Oct 14 2012
Bill Barret owner of hertz rent a car francise Mary from hertz on Quaker road in queensbury and bill Barret also owns the branch in saranac lake /lake placid new york at the saranac airport. Thiefs, stole my money, double charged me, lied and said I never paid cash, refused to review video tapes with me 674 Quaker Rd queensbury New York, New York
Do not rent a car from this company. They double charged me and refuse to pay me back once they got my money. I paid cash 3 months ago and last thursday 3 months later charged my debit card after i paid cash!I had my fianc speak to the owner of the franchise named bill Barret ...
Entity
Categories: Auto & Truck Rental
22, Report:
#916808
Posted Date:
Sep 16 2012
Hertz Rent a Car 2 salesmen. I whiite, I african american charged me over fifty dollars for a fuel charge to a car that was returned with a full tank. Auburn, Massachusetts
I rented a mitsubishi, 2012 for a totall of 4 days. Started as 2 but used it 2 more. Rented on 7/3/2012 which was a tuesday at 10am. Returned the car sat am by 9:30am. Filled the tank at the Getty station less than 1 mile away. Showed the african american salesman ...
Entity
Categories: Auto & Truck Rental
23, Report:
#888900
Posted Date:
May 27 2012
Hertz Rent A Car Hertz doesn't care about customers Internet
I have rented from Hertz for the last 7 years. I was Presidents Cricle about 5 of those years gernerating about 20k or more each year for Hertz. Last year I became Platinum. This April 24th I was placed on a DNR for an incident that happened on August 17th, 2010. almost 2 years late...
Entity
Categories: Auto & Truck Rental
24, Report:
#878753
Posted Date:
May 05 2012
american traffic solutions hertz rent a car no Scottsdale, Arizona
I rented a car from hertz for 51 days. I commute to work so I have fast trak I pay for monthly. I know one day going over the bridge my fast trak did not validate, so a picture was taken and sent to hertz. So they took it upon their selves to charge my credit card without my authori...
Entity
Categories: Car Rentals
25, Report:
#793224
Posted Date:
Jan 28 2012
Hertz Hertz Rent a Car Charged my Credit Card without agreement or authorization. Tried to force me into buying insurance Internet, Nationwide
I was going to rent a car from them and their CSR wanted to force me into an insurance contract saying that the system would not allow him to take &n...
Entity
Categories: Auto & Truck Rental
