- Report: #1292651
Complaint Review: Hertz and Priceline - Nationwide
-
Author Not Confirmed
Why?
Hertz and Priceline
Nationwide, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hertz and Priceline DO NOT book a rental car through priceline! Nationwide
My husband and I booked a rental car through Priceline at a decent rate and were very happy since we were traveling on a budget. When picking up the car Hertz my husband was asked what size car he reserved, and since I made the reservation and he didn't know, he said whatever was pre-arranged. The agent asked him to swipe his card for incidentals which was not an unusual request. We pick up our car, continue with our vacation, drop it off without problems. I check our credit card statement and not only did priceline charge us but hertz did as well! Upon further investigation, the receipt stated $140 upgrade fee. After reading other reviews, I see that this is a common trick and they just point fingers at each other. I am going to try to fight it through my credit card company.
