- Report: #78424
Complaint Review: HARTZ MOUNTAIN - Secaucus New Jersey
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HARTZ MOUNTAIN
400 Plaza Dr. Secaucus, N.J. 07094 Secaucus, 07094 New Jersey, U.S.A.
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HARTZ MOUNTAIN ripoff One Spot Flea & Tick Drops, Poison- Do Not Use Secaucus New Jersey
After using Hartz Mountain One Spot Flea & Tick Drops on three of my four cats, I noticed they started acting strangly, started shaking, running around, hiding in corners, not eating or drinking. The fourth cat was all right- I used Advantage on him because he was a small one and under 9 lbs. I had the Advantage left over from a previous application.
By morning my cats were not better. I called the vet who suggested I wash off the neck area where the drops were placed. This seemed to help a little bit. I then called the toll-free number on the package and got a Hartz Mountain customer service reprsentative. She asked me many questions and took down all the information, also wanted the batch number on the package, and said to send in the package for a full refund. She also said that two of the three cats (13 & 9 yrs. old) were too old to use the product on and yet there was no such warning on the package. If this was the case, than what about the third cat who is only 2 yrs. old? She had no answer for this.
I always used Advantage in the past but had run out of the drops for the cats 9 lbs. and over. Rather than drive an hour's round trip to the vet to purchase more, I instead went to the local pet store and purchased the Hartz Mountain drops. NEVER AGAIN! THOSE DROPS WERE POISON!
My cats are very sick but will survive. Please be warned- DO NOT USE THIS PRODUCT ON YOUR CAT!!
Lorrayne
Westminster, California
U.S.A.
By morning my cats were not better. I called the vet who suggested I wash off the neck area where the drops were placed. This seemed to help a little bit. I then called the toll-free number on the package and got a Hartz Mountain customer service reprsentative. She asked me many questions and took down all the information, also wanted the batch number on the package, and said to send in the package for a full refund. She also said that two of the three cats (13 & 9 yrs. old) were too old to use the product on and yet there was no such warning on the package. If this was the case, than what about the third cat who is only 2 yrs. old? She had no answer for this.
I always used Advantage in the past but had run out of the drops for the cats 9 lbs. and over. Rather than drive an hour's round trip to the vet to purchase more, I instead went to the local pet store and purchased the Hartz Mountain drops. NEVER AGAIN! THOSE DROPS WERE POISON!
My cats are very sick but will survive. Please be warned- DO NOT USE THIS PRODUCT ON YOUR CAT!!
Lorrayne
Westminster, California
U.S.A.
