GYFT came installed on my phone and was recommended via Verizon. I purchased 4 different cards for family gifts, and none were able to redeem them. It has been over a year for two of them, 5 months for the other two - They tried for weeks, sent emails to support and nothing. I finally called and am getting the run around for over a week. Told there is NOTHING THEY CAN DO - my request is being sent to Management - can't speak to anyone, and NO ONE HAS CONTACTED ME as promised 3 times. Rep told me she would be fired if she gave me any info re: management. They had no problem taking my $175, but trying to get it back.... probably not likely. DO NOT USE THIS SERVICE