- Report: #1252062
Complaint Review: Grange Mutual - Nationwide
Reported By:
very disgruntled grange customer -
columbus, Ohio, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Grange Mutual
Nationwide, USA
Phone:
(800) 445-3030;(866) 550-
Web:
https://www.grangeinsurance.com/
Categories:
Business Rating:
(0)
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Grange Mutual aka Biggest piece of crap insurance co ever HORRIBLE SERVICE COLUMBUS OHIO Nationwide
So I have had this horrible insurance co for over 2 years now, i am covered on my parents insurance and I live at a different address because I go to college. Well Wednesday my car was vadalized and there was thousands of dollars worth of tools stolen from my car(which they didnt cover either), well the insurance company set me up with a rental car and had me go to one of their approved shops to have the work done to get my back hatch glass fixed and the paint fixed. Well I take my car to the shop my car was at the shop for 2 days and then they decided to call me and say they werent going to cover my claim because I didnt live with my parents and the car loan was in my name( they knew all this when we started the policy, that I lived in columbus because I was going to school and also my car lot sent all the information over to them when I purchased the car so they knew that it was in my name) My parents have been paying $160 a month for the past 2.5 years for my insurance and I had even filed a claim on it before and they covered it without any issue and sent me to a shop in columbus and knew that I lived here.So now that it comes time to cover a claim that would have costed them less than $500 to slap a piece of glass in and touch up the paint in a couple small spots around the window all of a sudden they wont do it. They didnt have a problem taking $3800 from my parents for the past 2 years, they expect us to pay for services not rendered. They want us to pay for nothing we pay the monthly fee to be covered in case stuff happens but when it was their turn to pay NOPE they would do it. So I basically just gave money to the insurance company to not be covered. I have full coverage and all because my car is financed. GRANGE IS A TOTAL RIP OFF ANYONE LOOKING TO PURCHASE INSURANCE IF YOU WANT TO GIVE YOUR MONEY AWAY AND NOT GET COVERED WHEN YOU HAVE A CLAIM THEN GO WITH GRANGE. If you want what you pay for with an insurance company than I say DO NOT USE GRANGE INSURANCE. Biggest Scam Ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
