- Report: #1476306
Complaint Review: Goodwill - Bend Oregon
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Author Not Confirmed
Why?
Goodwill
Bend, 97702 Oregon, United States
Web:
www.goodwill.com
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Business Rating:
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Goodwill will not honor gift receipts Bend Oregon
I purchased an item for $40 and returned it with in 2 days. Goodwill would not refund the money and issued a gift receipt for the amount. The receipt notes it allows in less than 30 days and because it was after that, they would not honor it. They kept my money, I have nothing.
As of April 2010, Oregon state law says that gift cards can never expire.
Even knowing the law, Goodwill acts outside of this and knowingly refuses to give my money back or honor the gift receipt.
3 Updates & Rebuttals
Flint
Rolla,Afghanistan
Oregon gift card law
#2Consumer Suggestion
Sat, April 06, 2019
Oregon gift card law only applies to the sales of full-priced gift cards. If a gift card / receipt is sold for less than face value or given for some other reason (such as a credit for a return), it's allowed to have an expiration date. ORS 646A.248 is the relevant statute.
D
Bend,Oregon,
United States
Gift Cards Vs Gift Receipts
#3Author of original report
Mon, April 01, 2019
Good information. I will review that. I won't shop there again.
Jim
Beverly Hills,California,
United States
Gift Cards & Gift Receipts Are OBVIOUSLY Very Different
#4Consumer Comment
Mon, April 01, 2019
A Gift Card is something you receive that entitles you to purchase a good or service. For example, if I receive a restaurant gift card for $40.00, then I can buy $40.00 of food from that restaurant. What you received is the equivalent of store credit that can be used within the time period indicated.
Store credit is not the same as a Gift Card, therefore it is not covered by the April 2010 law.
You should exercise care when purchasing anything from Goodwill.
