- Report: #833489
Complaint Review: Global Communications INC - Internet Internet
Reported By:
Annoyed Customer -
Miami Beach, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Global Communications INC
Internet, Internet, United States of America
Phone:
1-866-733-7040
Web:
www.trustfax.com www.efax.com www.smartfax.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Global Communications, INC Trustfax.com, Efax.com, smartfax.com RAISED RATES FOR NO REASON, DOUBLED MY GUARANTEED RATE THAT THEY PROMISED WOULD NEVER GO UP! Internet, Internet
I signed up for an E-Fax over 3 years ago and was guaranteed my $4.95 rate would never be raised unless I changed the plan or went over my page amount per month. I received an email stating they appreciated my business for over 3 years, but were forced to raise the rate to $8.95 providing no additional services. This company has terrible business ethics. They told me they owned my fax number and wouldn't transfer it to another company like cell phone numbers offer. (There are numerous E-Fax companies offering the same service for $3 per month) Global Communications INC owns TrustFax.com, Efax.com and Smartfax.com (just to name a few) They used my fax number against me stating, "Why would you want to change all of your business cards, letterhead, storefront, etc, anything with your current fax number listed, just pay our raised rates." This is not the way to do business. They also mentioned that cancelling my current number and going to another provider would delete my 3-year online storage containing all of my faxes that they provided. I hope this reaches consumers looking for an online fax number. I WILL NEVER DEAL WITH THIS COMPANY AGAIN!!!
