- Report: #1032190
Complaint Review: General Motors/ Buick - unknown Nationwide
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General Motors/ Buick
unknown unknown, Nationwide, U.S.A.
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Buick Century Custom 2000 ... defects, there should be a recall
We have been informed of engine problems (pistons) in the Buick Century Custom 2000. We found out when we complained of early morning sounds coming from engine. Master mechanic admitted that a "memo" has been sent stating that pistons installed were too small, and if customer complains they should replace pistons. He stated that there would be no damage done if nothing was done, not to worry, it could go forever.
My husband disputed this saying that engine would be damaged by the sloppiness of pistons hitting engine walls. We asked if the would warranty engine to 100,000 miles, they said no, standard 36,000 warranty would apply. So consumers who are not aware of this problem would be stuck with repair costs after the 36,000 is up!!! People need to know of this problem, there should be a recall. We decided to trade in our car, once you do engine work your car is never the same.
My husband disputed this saying that engine would be damaged by the sloppiness of pistons hitting engine walls. We asked if the would warranty engine to 100,000 miles, they said no, standard 36,000 warranty would apply. So consumers who are not aware of this problem would be stuck with repair costs after the 36,000 is up!!! People need to know of this problem, there should be a recall. We decided to trade in our car, once you do engine work your car is never the same.
2 Updates & Rebuttals
Donna
Renton,Washington,
Needs to be a recall on the Buick Century 2000
#2Consumer Comment
Thu, June 20, 2002
I too have a Buick Century 2000, that I bought new and I am having the same problem as this person is having, only at 25,000 miles they said they put in a new motor & now I have added 8000 miles on the new motor & the same problem is accuring again, (when the car is cold in the morning the Pistons are loud.) The Buick Company where I take my car for serivce has been very nice to me so far, they are the ones that suggested the new motor, but I just took it in tonight for the same problem so I am waiting to hear from them tomorrow.
Lynda
Muskegon,Michigan,
Another Buick Century Custom 2000 owner
#3Consumer Comment
Tue, May 28, 2002
I read the complaint about the Century 2000 and have expierenced the same problem plus other problems. I feel I have a lemon! Along with the "tappet" noise in the morning, to which I have taken to two local Buick dealers who say, "It's nothing to worry about", I also had the transmission lock up in the first 3,000 miles. That they replaced, no poblem. I've had the passenger front door "fixed" THREE times- another problem they say is "common" it sticks! Well it's going back for the fourth time tomorrow! Also the "low tire" light comes on repeatedly- their answer to this was to show me where to reset it all the time in the fuse area. This car was purchased at Betton in Grand Haven, MI, that was my first mistake was buying out of town. What a hassle. Fortunately the local Muskegon dealership, Witt Buick has done my last two repairs and will forever be my dealer of choice. While the door and the light are minor irritants- they are still a problem. Of most concern is the piston noise and I agree, there should be a re-call. I would trade mine in, but with less then 20,000 miles it seems like such a loss. Trade in value is $10,000.00 less then purchase price!
