- Report: #1398777
Complaint Review: General Electric - Nationwide
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Author Confirmed
Why?
General Electric
Nationwide, USA
Phone:
8004322737
Web:
http://www.geappliances.com/
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Business Rating:
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General Electric Weak, cheap, unreliable, liars Nationwide
Bought a NEW house. Remove all of the NEW appliances and replaced with GE appliances. 20 months later the washer vibrates and shudders so loud it wakes our son. Now the microwave shoots sparks and melted the plastic that holds the center rack in. Tech comes out for the washer. He fills the washer with every towel in the house. Its so full I don't see how it can effectively wash. Noise is gone. So tech says I have to cram it full for it to not shudder and vibrate..... So the washing machine can only wash extremely large loads??? Most recently tech comes out for microwave. Says "the center rack is only supposed to be in when its being used." I use the rack often.. It should not have does this after only 20 months. The real issue is the paint is to thin and cheap that it takes nothing for metal to get exposed and once metal is exposed in a microwave we all know what happens. Microwave destroyed, washing machine useless. Whats next. The fridge is even loud when it starts up. How can this be?!?! Now I have no microwave, a washer that is about to destroy itself, and NO confidence in the appliances i spent over 5k on!!! Your tech calls back 3 days after the day she said she would to tell me that you can offer a discounted unit for $300 If I wanted another piece of garbage I could get it on craigslist for $100. It is absolutely unacceptable for GE to design their equipment to fail right after a warranty is expired. I have only bought GE for my entire life after working for GE 20 years ago!!
Filed report with BBB and I get a call GE.
There are obviously issues with my dryer that no tech will address. We both came to the same conclusion that if they cannot SEE anything broken then it works ok. Even though you cannot wash a small load without the EXTREME noise. I made him aware that other front load washers by LG and Samsung do not do this.
I was offered a microwave now for $156. If I have to shell out ANY cash its going to be for something other than GE. I can honestly say after all of this I will never have another GE product in my house. GE is giving American products a BAD name. You are lining your executives pockets by skimping and cutting corners.
Now I have to decide what to do with mt GE Water Softener, GE profile Fridge, GE Fridge, GE Washer, GE range, GE Microwave (broken), GE washer, GE Dryer, and even the GE Bulbs.
