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  • Report:  #711831

Complaint Review: GEICO Insurance - Internet Internet

Reported By:
glynisbethel - Loxley, Alabama, United States of America
Submitted:
Updated:

GEICO Insurance
Internet, Internet, United States of America
Phone:
1-800-932-8872
Web:
www.geico.com
Categories:
Tell us has your experience with this business or person been good? What's this?
03-28-11
 
Dear __________:
 
Thank you for contacting GEICO.

Due to the nature of your request, we will be unable to assist you online via email. Please give us a call at your earliest convenience. You can reach one of our Customer Service Representatives twenty-four hours a day, seven days a week toll-free at 1-800-861-8380.

We appreciate your business and look forward to serving your insurance needs for years to come.
 
Sincerely,
GEICO Internet Service
geico.com
 
In order to protect your privacy, please do not include personal information such as your driver's license number, social security number, date of birth, or financial account details in a reply email. If you need to provide us with this information, you may log into your policy on our website, geico.com. On the "My Service Center" tab and under "Resource Center", please click on "FAQs/Contact Us." Then click on the "email us" link. If you need to provide us with documentation, please be sure to delete or conceal any personal information that is not pertinent to the request. If you prefer, you may also phone us at 1-800-861-8380 for auto policies or 1-866-894-1127 for motorcycle policies.
 

Original Message Follows: ------------------------

GOD is good.
 
I have forward this issue to the Attorney General's office. I also faxed over a Notice of Claim with the right to file a lawsuit to cover myself under statutory laws in which I apply for government corruptions.
 
Also, I was told that my policy was $111.19 and I was told that the payment on this amount would be about $25.00 in which I have paid. Please tell me what is the amount I owe to pay for the policy for ONLY my car with my name on it without any other people illegally added without my permission.
 
Thanks

(Please pray: Father, GOD in the name of JESUS, I repent for my sins. I believe that JESUS died and rose again for me. Please fill me with the gift of the HOLY GHOST, with the sign of speaking in new tongues so that I may live sin free. I surrender my life to you so that when I die, I will not go to hell, but to heaven. I receive JESUS by faith in JESUS name. Amen.)

--- On Tue, 3/22/11, wrote:

GOD is good.
 
I am an attorney pro se. You cannot LEGALLY hold my daughter on my policy and charge me money without my approval. I don't have to prove to you that she is living elsewhere because the LAW requires my CAR to be insured and it is. You are extorting money from me in order to make additonal money from your policy. Progresso insurance does it the legal way. They insure the car and then anyone else, that you allow to drive it including ANYONE inside of your home, is insured.
 
Legally, you cannot do this. You are going to get sued under class action.
I will not sign a waiver waiving my legal rights for anyone, including my daughter, to be covered. It is obvious, if you are coercing me to sign under duress, that my daughter is covered. The practice is very illegal and your company is attempting to take advantage of a law which demands pip and pd or basic coverage for my car. The car is insured, but not the people. I have already made my payment and I am willing to fight your illegal extortion, fraud and price gouging in court of law. Please google my name and you will see that I filed lawsuits against this type of illegal practices. I know that this is your INHOUSE policy, but it is illegal. You are not going to intimidate me into volutarily abandoning my legal rights to have my car covered for an accident irregardless of who is behind the wheel. The practice of adding someone on my policy and then price gouging to about 5 times of what the policy is worth is highly illegal and it will stop.

Attorney Pro Se

(Please pray: Father, GOD in the name of JESUS, I repent for my sins. I believe that JESUS died and rose again for me. Please fill me with the gift of the HOLY GHOST, with the sign of speaking in new tongues so that I may live sin free. I surrender my life to you so that when I die, I will not go to hell, but to heaven. I receive JESUS by faith in JESUS name. Amen.)

--- On Tue, 3/22/11, [email protected] <[email protected]> wrote:


From: [email protected] <[email protected]>
Subject: Re: GEICO Policyholder Services: Your Card Payment
To: Date: Tuesday, March 22, 2011, 2:42 AM

Case: 
 03-22-2011
 
Dear __________________,
 
Thank you for your Internet request.
 
We have received your request to remove my daughter from your policy.
Your Family Auto Contract may extend coverage to resident relatives, to include spouses and children. Therefore, due to their driving activity, proof of other residence or other insurance is required before this driver can be removed from your auto policy.
 
Examples of acceptable written proof include: A copy of proof of insurance from an insurance company showing the Company Name, Policy number, Address for which this policy is written, Drivers covered, Vehicles covered, and Effective dates. If you prefer, you may provide the most recent utility bill or a copy of a mortgage in the drivers name as proof of other residency. Please be sure to include your GEICO policy number on all correspondence. For your convenience, you can fax the information to 1-305-503-6983, email the information to [email protected], or mail it to the below address:
GEICO
One GEICO Center
Macon, GA 31295
 
*Please note that this driver has not been removed from your policy at this time.
 
We look forward to servicing you for many years to come. Thank you again for your business!

 
Please let us know if we can be of further assistance.
 
Thank you for using GEICO's on-line services!
 
We appreciate your business and hope you have a great day!
 
Overwhelmed by paperwork? Want to save time and money? If so, here are some of our convenience options that can help you do just that: ePolicy, eBill, and Direct-Pay (EFT).
 
Both ePolicy and eBill allow you to conveniently and securely manage your policy documents and bills online. With these services, you'll never have to remember where you stored your insurance information. To learn more about ePolicy and eBill, please visit http://geico.com/landingpage/phs/eBill_ePolicy_registered.htm. Direct-Pay, GEICO's Electronic Funds Transfer (EFT) System, allows you to have your payment automatically extracted so you'll never miss your payment date! To learn more about Direct-Pay, go to https://mypolicy.geico.com and click on 'Your Online Profile' in the Service Center.
 
We appreciate your business and look forward to serving your insurance needs for years to come.
 
Sincerely,
 
GEICO Internet Service Department
 
Please do not respond to this e-mail with personal information such as your drivers license or social security number, date of birth, or financial account details. You may contact us 24 hours a day at 1-800-841-3000.
 
------------------------------
GEICO Internet Service
1-800-841-3000
------------------------------
 
"This email message is for the sole use of the intended recipients(s) and may contain confidential and privileged information. Any unauthorized review; use, disclosure or distribution of this email is prohibited. If you are not the intended recipient, please contact the sender by email and destroy all paper and electronic copies of the original message."
 
Original Message Follows: ------------------------
GOD is good.
 
This is an official notice that you are to remove anyone else off of my policy in which I did not give permission.
I am the ONLY one whose name the car is registered in and the car has insurance coverage and if anyone else drives my car, including my daughter, he or she is covered. The law demands ONLY pip and pd coverage for my car. The car, not the people are the ones covered.
This is also an official notice that I did not approve anyone else to be included on my policy.
As a result, my car insurance permiums are paid.

(Please pray: Father, GOD in the name of JESUS, I repent for my sins. I believe that JESUS died and rose again for me. Please fill me with the gift of the HOLY GHOST, with the sign of speaking in new tongues so that I may live sin free. I surrender my life to you so that when I die, I will not go to hell, but to heaven. I receive JESUS by faith in JESUS name. Amen.)

--- On Sun, 3/20/11, [email protected] <[email protected]> wrote:


From: [email protected] <[email protected]>
Subject: GEICO Policyholder Services: Your Card Payment
To:
Date: Sunday, March 20, 2011, 11:45 AM

Thank you for your recent card payment of $23.65.

The credit to your policy is subject to reversal if your card payment is rejected by your financial institution for any reason.


Save time with Automatic Payments! Sign up or learn more now on our
Policyholder Service Center.
Remember, on service.geico.com you can:-
View your payment schedule
Get Insurance ID Cards

View or make Vehicle, Driver or Coverage changes

-
Change your address

You may contact us at service.geico.com or at [email protected]

GEICO General Insurance Company

Mailing address: One GEICO Plaza, Washington, D.C. 20076.

In order to protect your privacy, please do not include personal information such as your driver's license number, social security number, date of birth, or financial account details in a reply email. If you need to provide us with this information, you may log into your policy on our website, www.geico.com. If you prefer, you may also phone us at 1-800-861-8380 for auto policies or 1-800-442-9253 for motorcycle policies.

This email/fax message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution of this email/fax is prohibited. If you are not the intended recipient, please destroy all paper and electronic copies of the original message.




4 Updates & Rebuttals

Flynrider

Phoenix,
Arizona,
USA
I got it.

#2Consumer Comment

Sat, May 07, 2011

 Looks like Geico found out that the OP has a daughter, who lives at the residence and uses the car.  The OP thinks that by claiming to be an attorney pro se and making up laws, that he can get around the extra premium being charged for the daughter.

  Ahh, if only that were so.  Parents around the country would be rejoicing at all of the money they  were saving by not having to pay the higher premiums for the kid drivers.  

  I'm guessing that they didn't teach contract law at the pro se law school.


Ramjet

Somewhere,
Michigan,
U.S.A.
Get serious

#3Consumer Comment

Sat, May 07, 2011

Do you actually expect people to read that ridiculous essay.  Complete with ridiculous prayers or whatever they are.

Please give us the Cliff's Notes version.


Pete M

TAMPA,
Florida,
USA
Never thought I'd defend an Ins. co.

#4Consumer Comment

Sat, May 07, 2011

I am writing this because I have seen this complaint about auto ins. companies dozens, if not hundreds of times before.  This is because I used to be an independent auto insurance broker.  I never sold Geico's policies. I believe they have their own agents. However the terms of coverage and types of coverage are standardized and apply throughout any particular state and do not vary much, if at all, between the states. Only the premiums and legal minimum requirements vary significantly.

Unfortunately, what seems like a ripoff in this case is not.  An auto ins. company has a legal right to include on a policy, sometimes at an additional charge, any licensed relatives resident in your household.  In fact, until relatively recently, it was mandatory that they do so and they were explicitly prohibited by law from excluding them.  Any family with teenage drivers can attest to this as they watch their premiums increase when their children obtain driver licenses.  It does no good to promise that little Suzie or Johnny will never drive Dad's car.  The law requires that the ins. company cover any driver to whom you give permission to drive your car, resident or not.  The assumption is that, sooner or later, Suzie or Johnny will indeed drive Dad's car and if they get in an accident, the law will require that they be covered.

There is such a thing as excluding named drivers.  The original complaint mentions Progressive Insurance Company.  Somehow, back in the 80's, Progressive was able to carve out a niche for themselves and find a way to allow a policyholder to exclude by name a resident relative driver in their household.  I never figured out how they did it, or if they were simply taking a risk that if worse came to worse, they wouldn't be successfully sued by the policyholder for failure to cover said excluded driver.  The upshot is that Progressive is probably the only company in the nation that will allow you to explicitly exclude from your policy a licensed resident relative.

As much as I sympathize with him, the complaintant has no legal grounds for his complaint.  In this case, Geico is well within their legal rights to rate his policy according to the highest rated driver in his household, in this case his daughter.  The good news is that he apparently doesn't also have a son of driving age.  That would cause an even larger premium increase.   If, and when, his daughter gets her own car and insurance or some years of driving experience he will see a substantial decrease in premium and/or she can be dropped from his policy entirely.

I'm afraid that this complaintant will be wasting his, and the courts time with this issue.  I suggest he read the relevant statutes in his state.  Perhaps Geico will point him to them, as well as relevant case law, and save him some hours of legal research.  I'm sure this is not the first time they, or any other auto ins. company, has had to field this sort of complaint.  


I am the law

Chicago,
Illinois,
USA
TLDNR

#5Consumer Comment

Fri, May 06, 2011

A summary of the issue would've been nice.

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