Complaint Review: Geico Direct - Joseph R. Thomas Assistant Vice President - Macon Georgia

GEICO only cares about increasing its profitability each year, even if it means screwing customers and its own employees. Bonuses (profit sharing) is paid out every March where the employees net around $1500 (after taxes and mandatory distribution into 401k that is before tax), while the managers and executives get HUGE bonuses.

I received a letter from Geico when celebrating mother's day with my siblings and mother. It said they were dropping my car insurance because of five incidents in the past three years. I been with this company for 15 years. I do not understand why the company would just drop you like that. The last incident which was in April my car was side swiped. If that tipped the balance I guess you are not allowed to report every damage that happens to your car.

Sorry, but even if Ed doesn't know as much about the industry as you, he knows it's a scam. 1). Most of us wouldn't have car insurance if it weren't required by law and/or auto finance companies. 2). The ones who don't have insurance (yeah, I know that's why OUR premiums are so high) don't care and drive anyway, with or without licenses, and just throw their citations into the circular file. 3). Insurance companies and ambulance-chasing lawyers go hand-in-hand (another reason why the premiums are so high). Basically, consumers are the goose who lays the golden egg for insurance companies and lawyers. These vultures make and shape the laws, collect the money, and laugh all the way to the bank.

P.S.-At Geico, we work off of salary, not commission. So much for your percentage-driven theory.

This just goes to show how educated you really are. Seems like anyone these days can have their own website. It's a shame that someone who does not understand insurance feels like he can just spout off at the mouth and really believes that he is making sense. Any person with common sense can see that you have no evidence to validate your opinions. All you can do is spew arrogant comments that you cannot back up. I guess that's why you're not REALLY an editor, just another windbag (with a website) that craves attention. They have medication for that, you know. Or, are the doctors also blood-sucking leeches who are out to drain you because they get paid for actually going to school and saving your life?

Perhaps, you, too, MR EDITOR, should also study up on insurance and the law. It's amazing how many people out there are ready to spout off at the mouth about something they obviously have no knowledge of. Perhaps, sir, you would prefer not to have insurance at all. Then, when you do get mangled in an accident, you can pay your own medical bills, and also for the repairs on your car. I KNOW that you don't make THAT much money. Insurance is all about the assessment of risk, and I have given reasonable explanations, as any agent will tell you, of this woman's issues. Perhaps you have an insurance license? Perhaps you know ALL about it? We are in the business of protecting people. There are plenty of people out there that appreciate what we do. It's a shame that I've come upon a forum in which the editor can't control himself from making biased comments on his own web page. Any REAL editor just presents the facts, and lets his or her writers duke it out. Shame on you. EDitor's Comment to the above: You ARE in the business of screwing people. There is not too much difference between Insurance Sales people and a car salesman/woman. You are percentage driven, sucking the hard earned blood money out of consumers.

First of all, if your son was pulling out of a parking space, he should not just let his car sit there halfway out when he sees someone coming along. With any state, just like a rear end accident, this is considered an at-fault loss. The person driving through the parking lot, regardless of speed, has the right of way. It was your son's responsibility to make sure that no one was coming. Second, you should have gone after the police officer for filing an erroneous report. Every company bases it's decision partially from the information on the police report. Think about it. GEICO wasn't at the scene, but, an officer came out and recorded what she saw. Are we to trust what YOU say, or the officer? It was your responsibility to call the police department and correct it. Third, we ALWAYS investigate our claims thoroughly. We are known for settling our claims quickly and fairly. Also, it is not the insurance company's duty to tell you that they paid out on a claim. Obviously, you knew that you had an accident. No insurance company will call you and say, "Hey, Jane. just called to let you know that we paid that guy you hit in the parking lot $1,000.00." What good would it do? It would just make you angry. Apparently, there were other factors leading us to cancel your policy. I can see this just from the fact that we had to pay out on another claim. Finally, you don't know that we did or did not get the police report ourselves. State Farm may have sent us a copy, but , that would be just to compare with what we may have received. So, next time you go berating reputable companies, perhaps you should brush up on your knowledge of the law. You should also educate yourself on the way that insurance works. Better luck next time.

EDitor's Comment:

Get real! The insurance "fat cats" have it all wrong and try to escalate these disinformation campaigns. That is how they make money. The Rip-off Report supports victims, and none more deserving than those victims of some of the most corrupt industries in America. ED Magedson EDitor-in-Chief