March 18, 2014 - GE Capital added a deceptive and excessive interest charge for $1229.17 in January 2014. Refuse to remove the charge. I noticed my account balance increased so I checked statements. In Jan 2014, $1229.17 interest was added to account ending in 8021. I called C/S and was yelled at and told I should have been reviewing my statements and that it is my fault that excessive charge is still there. After talking to two people there I cancelled the card and am now in process of filing complaints with all authorities about GE's deceptive and illegal practices.
Repsonse from GE Capital on April 1st via BBB- no refund of deceptive interest due to the fact I actually charged and used my credit card.
My response back: Yes, I used my credit card that's what it is for, but I didn't sign up for any scam or promotional deal that would cost me $1229.17 in interest and this is not a license to gouge me. I also responded back, since I've learned of GE Captial's scam, that the Consuer Financial Bureau along with a few other agencies have ordered GE to refund the money they've scammed tfrom heir customers. I also asked GE Capital Retail to send me the signed promotion that I supposedly I engaged in because I was NOT aware of any promotion.
i have since filed a complain with confumser Finance as well as the Attorney General. If you've been scammed by GE Capital please let consumer Affairs know: Consumer Financial Protection Bureau at consumerfinance.gov.
To date, no refund. I refuse to pay the gouge. I will pay what I owe, but since receiving ill treatement from the manager of C/S, then the respondent to my BBB Complaint, I do not plan to pay one cent more than I charged for the service. Consumer;s cannot allow themselves to be exploited.