Complaint Review: GameStop - Nationwide

Did you have your receipt? Did you point out the used text on the label? As an employee, I've seen used games with the white label (we only have one label printer and have to switch them out for new or used, so they get mixed up sometimes) before. However the SKU (product ID) is unique. Plus, your receipt would've had the used SKU on it had you really purchased it used (New wii is 23-something and used is 917-something). If you truly bought it used and the employee gave you static you could've talked to the manager, or just reported it to corporate. Don't blame the company for an idiot employee. Oh, and used games have a 7-day return policy, so if you waited beyond your 7 days you wouldn't have been able to return it for full credit.

By adding that COD 3 for Wii was a garbage game you seemingly negated your argument. The fact that you realized it was a horrible game and wanted to get rid of it lies in the development and not at the hands of the game store itself. With that said, had you stopped to think that you were trading it in because it was bad and perhaps thousands of other people also have done the exact same thing for the same reason?? When any particular product is traded in by the hundred the value of the game must depreciate. This depriation accounts for the fact that Gamestop will have an excessive amount of copies and wont be able to compensate for their losses with the abundance of trade ins that they had received on that copy. Gamestop lowers prices on Trade In for a number of reasons: These include the rarity of the game, how long ago the game was released, and how many copies companywide is in inventory) You cant expect to get a lot for a game that 1. obviously sucked 2. we probably have a million copies of anyway. On the return aspect-- A. Did you bring a receipt in? Gamestop employees are trained to look at the receipt to determine if the game was bought new or used. B. If you did bring the receipt in- was it within the time period that the return policy allows? For used games a total of SEVEN days is a allowed for a full refund and a 30 day defective exchange for the exact same item. If its a new game on the other hand then it is a 30 defective exchange for the exact same thing. This means you aren't allowed money back or a different title even if you didnt like it. Chances are you presented the copy of the game, and though it would be unfair to assume that you didn't present a receipt- I'm a store manager of a Gamestop and see this situation countless times- I also can assume that you did. All in all my best advice would be too learn about a game before buying it. Unfortunately they are expensive. In my experience though, even if you dont want to look up information about the game at hand on your own time, if you ask an employee about the game there is a good chance the employee or one of the other kids working might know a little something about it. I myself would have told you that the game you bought has horrible controls-- steadying the aim on the weapon and walking is a difficult task and the game eliminates the possibility for precision shooting. (Im not even really a gamer in that regard but I use that as an example for how much Gamestop associates tend to know there stuff) Sorry about your bad experience anyways.

By adding that COD 3 for Wii was a garbage game you seemingly negated your argument. The fact that you realized it was a horrible game and wanted to get rid of it lies in the development and not at the hands of the game store itself. With that said, had you stopped to think that you were trading it in because it was bad and perhaps thousands of other people also have done the exact same thing for the same reason?? When any particular product is traded in by the hundred the value of the game must depreciate. This depriation accounts for the fact that Gamestop will have an excessive amount of copies and wont be able to compensate for their losses with the abundance of trade ins that they had received on that copy. Gamestop lowers prices on Trade In for a number of reasons: These include the rarity of the game, how long ago the game was released, and how many copies companywide is in inventory) You cant expect to get a lot for a game that 1. obviously sucked 2. we probably have a million copies of anyway. On the return aspect-- A. Did you bring a receipt in? Gamestop employees are trained to look at the receipt to determine if the game was bought new or used. B. If you did bring the receipt in- was it within the time period that the return policy allows? For used games a total of SEVEN days is a allowed for a full refund and a 30 day defective exchange for the exact same item. If its a new game on the other hand then it is a 30 defective exchange for the exact same thing. This means you aren't allowed money back or a different title even if you didnt like it. Chances are you presented the copy of the game, and though it would be unfair to assume that you didn't present a receipt- I'm a store manager of a Gamestop and see this situation countless times- I also can assume that you did. All in all my best advice would be too learn about a game before buying it. Unfortunately they are expensive. In my experience though, even if you dont want to look up information about the game at hand on your own time, if you ask an employee about the game there is a good chance the employee or one of the other kids working might know a little something about it. I myself would have told you that the game you bought has horrible controls-- steadying the aim on the weapon and walking is a difficult task and the game eliminates the possibility for precision shooting. (Im not even really a gamer in that regard but I use that as an example for how much Gamestop associates tend to know there stuff) Sorry about your bad experience anyways.

By adding that COD 3 for Wii was a garbage game you seemingly negated your argument. The fact that you realized it was a horrible game and wanted to get rid of it lies in the development and not at the hands of the game store itself. With that said, had you stopped to think that you were trading it in because it was bad and perhaps thousands of other people also have done the exact same thing for the same reason?? When any particular product is traded in by the hundred the value of the game must depreciate. This depriation accounts for the fact that Gamestop will have an excessive amount of copies and wont be able to compensate for their losses with the abundance of trade ins that they had received on that copy. Gamestop lowers prices on Trade In for a number of reasons: These include the rarity of the game, how long ago the game was released, and how many copies companywide is in inventory) You cant expect to get a lot for a game that 1. obviously sucked 2. we probably have a million copies of anyway. On the return aspect-- A. Did you bring a receipt in? Gamestop employees are trained to look at the receipt to determine if the game was bought new or used. B. If you did bring the receipt in- was it within the time period that the return policy allows? For used games a total of SEVEN days is a allowed for a full refund and a 30 day defective exchange for the exact same item. If its a new game on the other hand then it is a 30 defective exchange for the exact same thing. This means you aren't allowed money back or a different title even if you didnt like it. Chances are you presented the copy of the game, and though it would be unfair to assume that you didn't present a receipt- I'm a store manager of a Gamestop and see this situation countless times- I also can assume that you did. All in all my best advice would be too learn about a game before buying it. Unfortunately they are expensive. In my experience though, even if you dont want to look up information about the game at hand on your own time, if you ask an employee about the game there is a good chance the employee or one of the other kids working might know a little something about it. I myself would have told you that the game you bought has horrible controls-- steadying the aim on the weapon and walking is a difficult task and the game eliminates the possibility for precision shooting. (Im not even really a gamer in that regard but I use that as an example for how much Gamestop associates tend to know there stuff) Sorry about your bad experience anyways.

By adding that COD 3 for Wii was a garbage game you seemingly negated your argument. The fact that you realized it was a horrible game and wanted to get rid of it lies in the development and not at the hands of the game store itself. With that said, had you stopped to think that you were trading it in because it was bad and perhaps thousands of other people also have done the exact same thing for the same reason?? When any particular product is traded in by the hundred the value of the game must depreciate. This depriation accounts for the fact that Gamestop will have an excessive amount of copies and wont be able to compensate for their losses with the abundance of trade ins that they had received on that copy. Gamestop lowers prices on Trade In for a number of reasons: These include the rarity of the game, how long ago the game was released, and how many copies companywide is in inventory) You cant expect to get a lot for a game that 1. obviously sucked 2. we probably have a million copies of anyway. On the return aspect-- A. Did you bring a receipt in? Gamestop employees are trained to look at the receipt to determine if the game was bought new or used. B. If you did bring the receipt in- was it within the time period that the return policy allows? For used games a total of SEVEN days is a allowed for a full refund and a 30 day defective exchange for the exact same item. If its a new game on the other hand then it is a 30 defective exchange for the exact same thing. This means you aren't allowed money back or a different title even if you didnt like it. Chances are you presented the copy of the game, and though it would be unfair to assume that you didn't present a receipt- I'm a store manager of a Gamestop and see this situation countless times- I also can assume that you did. All in all my best advice would be too learn about a game before buying it. Unfortunately they are expensive. In my experience though, even if you dont want to look up information about the game at hand on your own time, if you ask an employee about the game there is a good chance the employee or one of the other kids working might know a little something about it. I myself would have told you that the game you bought has horrible controls-- steadying the aim on the weapon and walking is a difficult task and the game eliminates the possibility for precision shooting. (Im not even really a gamer in that regard but I use that as an example for how much Gamestop associates tend to know there stuff) Sorry about your bad experience anyways.