sillyrob
USA#2Consumer Comment
Tue, February 07, 2012
You would discover that it is $59.99 in stores. The $39.99 was an online only price. They didn't do anything wrong, you did.
Angry Customer
Florida,#3Author of original report
Wed, January 25, 2012
This is exactly the type of condencending reply I expected from the "Superior Intellect" working at Gamestop. INC. Always pointing the finger at the customer and talking down. I give Gamestop. INC a big F for customer service, integrity and honesty.
Nice try? What are you refering to? What are you suggesting? Please explain. And for your information, I did go out to the Gamestop.INC website directly outside of that email link and on other computers as well. Amazingly the price repeatedly displayed as $39.99 as the normal price Gamestop. INC was selling it for.
Here's the link: http://www.gamestop.com/xbox-360/accessories/xbox-360-live-12-month-gold-card/40944
I don't think that being a jerk to your customers fits in the spectrum of Gamestop. INC Mission Statement.
Anyways, I'm sure you'll have something stupid to reply suggesting my ignorance and your superiority complex. How could I ever dare fathom I could topple the intellect of a $7.25/Hr. Gamestop Employee.
noprize
United States of America#4UPDATE Employee
Sun, January 22, 2012
I am not just an employee but I am also a Power Up Rewards member so I receive the same emaiils that you do, OP. Just to confirm my suspicions that your accusation is nonsense, I went to my inbox and opened that same ad you referred to in your post. As you said, the ad informed me that I could get $20 off the regular price for a 12-month xbox live gold card. It did not say what the price normally was or what it was with the discount but did invite me to click the banner for more info. I did. It then showed me that I could purchase the aforementioned item for $39.99. All this is the same experience you described, howevwr there is one more important detail you left out. Next to the $39.99 'buy now' price (which I would have already assumed was minus the $20 discount, but in fairness to you might possibly have been misinterpreted) was a picture of the item which has prominently displayed upon it the regular price of $59.99. But nice try though. Also, the ad does not claim that power up rewards members are getting an exclusive discount on that item. The ad is just trying to make sure that power up reward members know about the special price along with all the other great deals being offered at gamestop including some which may, in fact, be for members or pro members only.