On Feb 7, 2015 I contacted FIP aka Lump Sum Settlement LLC. I spoke with Jeff Moore a company representative, I was enquiring about selling part of my VA disability payment. Jeff informed me at that time that I was eligible for $5000. The payments would be $641 for 5 yrs totaling a repayment of $32,000. Although this was extremely expensive my husband and I were in a desperate situation and Jeff said it would take 3-5 business days to complete the transaction. At that time and every other call there after I continued to stress the importance of time restraints. Monday 10 February, 2015 all required documents were signed and submitted in a very timely manner.
11 Feb 2015 documents were submitted for funding as per conversations with Jeff and eventually many other employees. 12 Feb 2015, the funding Dept requested a copy of my husband's ID but, stated the application had already been submitted. We were driving from Las Vegas due to the death of my Mother and in route to TX for my husbands employment. My husband had been unemployed since 17 Sept 2015. So getting these funds were crucial to moving to a new location. Several times during the process. 23 Sept 2015, funds still had not been deposited after several email and calls I requested to speak with someone in funding every time I was transferred back to Jeff Moore and told the same thing first 3-5 days then 5-7 days. Since arriving in TX my husband's job offer feel through and he received another offer in West Virginia. The company ProEnergy needed him for 8 weeks at 28 per hr and 100 a day per diem. So he accepted the position expecting our funds to arrive to make the trip. My husband's date of arrival was scheduled for 27 Feb 2015. The trip would take a minimum of 2 days due to my disability, Sever panic attacks with agoraphobia, it was extremely difficult to travel.
24 Feb 2015 we were desperate and I went to a website and found an email address to another individual that received complaints. So I sent an email to this individual. I must say he got things in motion and sent back saying he would attempt to get funds deposited 25 Feb 2015. I received a call from the funding department and they said the money would be deposited immediately. We then received a call from Jeff asking us to check our bank account this was now end of business on the 25th. Finally, the funds were received on the 26 Feb 2015 I wrote to the gentleman who had assisted and thanked him. Due to receiving funds so late we did not arrive in West Virginia until Saturday 28 Feb 2015. Several incidents occurred due to this companies negligence and inaccurate information.
First, we lost our reservation at the hotel we were going to stay so instead of paying 350 per week we had to stay at the Econo Lodge at 69.00 per night. Second, my husband was supposed to be foreman on the job and the job was given to someone else. Third, on 2 Mar 2015, due to ice build up in the parking lot at Econo Lodge that evening when returning from work my husband feel while getting out of his truck. He injured his hand but felt it would go away. By Friday he ended up going to the emergency room and was there for 7-8 hrs. His diagnosis was a broken finger and he came back in a splint. The next morning he returned to work and was sent home until he saw the doctor on 11 Feb 2015. At that time he was put in a cast and when he returned to work he was discharged from his job because he could not perform with a cast. My entire complaint is based on the total inaccuracies there inability to perform as promised cost us thousands of dollars and emotional distress. For this reason I have refused to pay on my account. I feel they cost me far more with there breach of contract for timeliness.