- Report: #1292860
Complaint Review: Frontier - Nationwide
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Author Not Confirmed
Why?
Frontier
Nationwide, USA
Phone:
8777217732
Web:
Frontier.com
Categories:
Business Rating:
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Frontier Frontier Communications The Company told me instalation was free and later I get a $494.95 bill and they won't take it off. Rochester, NY Nationwide
I called for internet and phone service frontier salesman told me free instalation and my bill will be $49.95 a month. I said great I made an appointment for them to come out. The tech came out and i told them the salesman told me free instalation he said usually it is expensive to instal let me make sure its free before i do the work. I said ok sounds good. A while later he says your all set i'm going to start working on it now. He finishes the work and i said thank you. Two months later I get a bill for $494.99. I spent hours on the phone trying to fix it and they tell me there is nothing i can do i have to pay it. So they did the work fraudently changed me. Told me the work was 100 percent free and give me a bill to pay for 494.90 and tell me there isn't anything i can do about it. So mad, i am not paying that bill.
