Report: #1245559

Complaint Review: Frontier Communications - Nationwide

1 Updates & Rebuttals

Reported By:

Missmees - Angola, Indiana, United States of America

Submitted:

Updated:

Author Not Confirmed

Why?

Frontier Communications

Nationwide, USA

Web:

N/A

Categories:

Telephone Companies

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Frontier Communications upping a package deal every 3 months Angola Indiana

*Author of original report: working it out

I had a package deal....and now every 3 months the bill is going up. They say it is due to "taxes and sur charges" and " they are not responsible for state taxes. The taxes in Indiana DO NOT go up every 3 months! This is a scam. My billing is recorded here in copy and paste:

Bills	Amount
Jul 28, 2015 Current Bill	$79.35
Jun 28, 2015	$78.97
May 28, 2015	$78.97
Apr 28, 2015	$78.97
Mar 28, 2015	$78.22
Feb 28, 2015	$78.22
Jan 28, 2015	$78.22
Dec 28, 2014	$78.10
Nov 28, 2014	$78.10
Oct 28, 2014	$78.10
Sep 28, 2014	$78.01
Aug 28, 2014	$78.01
Jul 28, 2014	$78.01

Does anyone else see an every 3 month pattern here? Or am I the only one that sees it and pays it??? It is a package deal....price is to remain the same every month.....but so far it has only gone up!!! This is NOT the way package deals work! Frontier is not working by the rules! I am not the only one going through this. Check out the Frontier face book page....many complaints!!!!!

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1 Updates & Rebuttals

working it out

#2Author of original report

Sat, August 01, 2015

Frontier has contacted me and are checking into the "rising tax" problem. They have also issued a credit until this is figured out. I should be hearing more from them today.

Reports & Rebuttal

Complaint Review: Frontier Communications - Nationwide

Frontier Communications upping a package deal every 3 months Angola Indiana

*Author of original report: working it out

1 Updates & Rebuttals

working it out

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