I placed my order on May 1 2016 for cable and internet to be installed at my home. The tech came out and buried wires on May 13 in doing so he broke the cement cover on the ground wire box. Today May 18 no installer showed up. I called twice the first person said yes the tech should be out there any time. Two housrs later I called and they said tech never got the work order due to tech diffaculty and they cant come out untill June 8. I cancled order and placed a complaint withh BBB and now I am fighting with them to get my deposit back.