- Report: #1314223
Complaint Review: Frontier communications - Nationwide
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Author Confirmed
Why?
Frontier communications
Nationwide, USA
Phone:
1800-239-4430
Web:
www.frontierwifi.com
Categories:
Business Rating:
(0)
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1974 Frontier Communications I need to call some attention to this worthless company Donaldson Pennsylvania
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This complaint is my last hope to get the word out about this company( frontier) We live in a small town and they are the onlt provider for internet and its horrible, they are horrible...back in January,2016 I called to get internet into my home,I was charged $111 for a unpaid billed...I never had service prior to this and they removed the money from my account,I recieved an e-mail saying they recieved there payment!!..WHAT..anyway i only recieved service April 7th,2016 so from January till April no tech ever came to my house or hooked up service...In the meantime my son is homeschooled i had to go to court ,pay fines because he wasnt able to log on to the internet..Now my first bill comes in May $208.34...for what!!!...it was 29.99 a month...so for 1month it was $208 of course They told me it was for services like shipping and handling...NOTHING was ever shipped,I do not have a house phone i just needed basic internet!! now they took $111.00 and $208.00...this all from april 7th...TODAY is 2016-06-29 I called to cancel internet because they took 140.00 out of my checking account and i havent had internet in 3weeks..this is only a short term explanation....they rip off the whole town...nobody ever has internet they over charge us...I want my money back or something done!!...Oh and im being charged 9.99 to cancel my internet...really!!..because they havent taken enough of my money
