I had my service go out for at least 2 weeks, and it took forever to get anyone out to look at it, not counting the hours I spent on the phone trying to get through. Being a business I need internet, and had to go with something else and had to cancel.
Then they charged me $700 in cancellation fees, which I think is an outrageous amount. I do not recommend Frontier Communications to anyone looking for internet service, especially if you need to cancel for any reason.