- Report: #979007
Complaint Review: FreeShipping.com - Internet
Reported By:
Jim -
Medford, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
FreeShipping.com
Internet, United States of America
Phone:
866-326-0584
Web:
www.freeshipping.com
Categories:
Business Rating:
(0)
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FreeShipping.com Recurrent monthly charges for intended one time use in hidden print Internet
I purchased a gift basket through Cherry Moon Farms a year ago with the offer of free shipping. Unknown to me Cherry Moon Farms too me to a website that offered to ship the itme for free. However, a year later I noticed monthly charges in the amount of $12.97 from this www.freeshipping.com company. By using their services they have your credit card number which incurs a monthly fee for a service I never used since last year. No satisfaction from the representative I spoke to on the phone other than "I am sorry" you didn't understand the offer" and an offer to cancel the account and remove the most recent charge from my credit card. Cherry Moon Farms is next on my list of people to contact!
1 Updates & Rebuttals
Freeshipping Supervisor
Wethersfield,Connecticut,
United States of America
Freeshipping Membership
#2UPDATE Employee
Mon, December 10, 2012
Hello,
We would like to be able to resolve this for you as soon as possible. Please contact our customer care department 24 hours a day, 7 days a week at 1-866-828-0142 or email us directly at [email protected] and one of our supervisors will be happy to assist you.
Thanks and have a great day!
Jessica
Freeshipping.com Customer Service
