- Report: #1455196
Complaint Review: Freedom Furniture - Kensington NSW
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Author Confirmed
Why?
Freedom Furniture
Supa Centa Moore Park, Cnr Todman Avenue & South Dowling Street Kensington, 2033 NSW, Australia
Web:
https://www.freedom.com.au/
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Business Rating:
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Freedom Furniture, Freedom Furniture - Awful customer service, overcharged. not delivered Kensington NSW
made multiple calls to get the incorrect order corrected had to chase it up with different stores still have not been fixed. was informed 6 weeks delivery. now been almost 12 weeks. parts of order was supposed to be delivered within a week. delivery address incorrect and there is no way to change it. I have left messages. no one calls me back. I am very disappointed and would not recommend anyone order with freedom as its the worst customer service considering order is almost 3k. id rather go to a competitor. will be contacting bank to stop payment its unacceptable and fraudulent. I don't appreciate having to chase you up and spend all this time and be treated Like this. next time ill order from amazon. Reason of review: Poor customer service. Monetary Loss: $2600. Preferred solution: Full refund. I didn't like: Poor customer service, Very poor after sales service, Customer service is terrible, No follow through or follow up, Delivery company used by freedoom.
