- Report: #7677
Complaint Review: Free Spirit JEans - Nationwide
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Free Spirit JEans
Nationwide, U.S.A.
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Free Spirit Jeans Rip-off
I ordered the free jeans only paying shipping and handling which was $10.95 and 2 additional shirts for a reduced price In Dec 2000.
They charged my credit card immediately but I still haven't got the merchandise. They tell me it is on it's way and that they are back logged. What a rip off.
Click here to read other Rip-off Reports on Spirit Jeans
They charged my credit card immediately but I still haven't got the merchandise. They tell me it is on it's way and that they are back logged. What a rip off.
Click here to read other Rip-off Reports on Spirit Jeans
1 Updates & Rebuttals
john
Philadelphia,Pennsylvania,
Where to go if you have a problem
#2UPDATE Employee
Wed, May 01, 2002
Note: If you are a free jean customer who has been waiting for a refund and it has been longer than 4 months you should go to our web site at: http://freeSpiritJeans.com To date we have shipped well over 20,000 pairs of free jeans. When we contacted the customer by mail, that was to let them know that we received their order. The mailing also confirms and checks for the correct mailing address. We are glad they received the notification. The regular retail for the jeans is $56 plus shipping and handling ($10.95). The regular retail for the shirts ranges from $32 to $36 plus shipping and handling ($6.95 S&H). Full price orders ship the same day. Free Spirit Fashion Jean Free Jean Giveaway orders take longer than a regular full price order. Please note: shipping and handling for the Free Jean Giveaway begins as soon as the customers submits the order. If they placed an order for free jeans or shirts, the fee paid is for the shipping and handling. We have had some manufacturing delays in the past which has caused free jean orders to be late. We are currently making arrangements to manufacture more styles We were hoping to have backorders shipped by August but due to the overload we were not able to. We are working very hard to get all free jeans orders shipped. Our goal is to make sure everyone gets their free jeans. If the customers does not wish to wait they may go to www.freeespiritjeans.com. We agree that it has been a long wait and we want to say thank you for all of the customers who have ordered. This was just a promotion. NOT A SCAM OR FRAUD. We are no longer taking new orders. Due to the backorders we can no longer estimate delivery times on remaining orders. Our goal is to make sure everyone gets their free jeans and designer tees. For support please visit our website at http://www.FreeSpiritJeans.com Sincerely, FreeSpiritJeans.com Account Support Team
