• Report:  #3557

Complaint Review: Ford Motors - Nationwide

Reported By:
Mon, October 09, 2000

Ford Motors
Nationwide, U.S.A.
Auto manufactures
Tell us has your experience with this business or person been good? What's this?
The Ford F-150 Supercrew has a severe weakness in the rear body panels. I backed into a pole (I know, a very bonehead move) at the dog park trying to negotiate a tight parking lot. The pole was hit at approximately 2-4 m.p.h., but the damage totalled $2500.00. That damage only included the truck. The only mark on the pole was from a flower that was crushed by the bumper.

I discussed the problem with Ford via customer service telephone operators, and via the internet at Ford connection. Other than a sympathetic ear, they offered nothing supportive. Since the car had under 5000 miles and was still under warranty, I expected Ford to take some of the financial burden, but they happily let my insurance company take care of it (God bless insurance).

For a vehicle that is advertised as "Ford Tough", I felt like a sucker. The back panels folded like a house of cards leaving the tailgate hanging helplessly. Not exactly what I expected when spending so much money on a new truck. Also, what if it had been a real collision, and I had my dogs in the back. Not a pleasant thought.


1 Updates & Rebuttals


Whitney Point,
New York,
Newton's Law of Motion and Dogs in a Pickup Bed

#2Consumer Comment

Sat, August 10, 2002

Adam, we're similar in that both of us own a Ford F150 and both of us own dogs...sorry to hear about your unfortunate situation with your Ford truck (have one of my own, sadly). But, my only comment to you is simply this... Please don't have your dogs ride in the bed of the truck. If you love them or even just care for their safety, think about what would happen to them if you did have a collision. Your dogs would be thrown out of the bed and undoubtedly injured or worse yet, killed. Dogs are subject to Newton's Laws of Inertia just as we are. I witnessed an accident and saw for myself what could happen to our pets and companions in the bed...I hope to never see that again.

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