- Report: #363788
Complaint Review: Ford Motor Company - Dearborn Michigan
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Ford Motor Company
1 American Rd Dearborn, 48126 Michigan, U.S.A.
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Ford Motor Company (Lincoln Division) Coolant plastic intake manifold, not notified by Ford of recall, missed the deadline for extended warranty Dearborn, Michigan
1999 Lincoln, 69000miles. Have leaking coolant intake manifold due to being plastic. Not bad enough to fix yet.
Dealer said I missed the 7 yr deadline to join the recall that fixed it and to get an extended warranty. I missed it because I did not know about the recall. Yet I bought the car used from Plano (Dallas, TX) Lincoln Mercury and they have my name etc.
So no one notified me of the recall so I am out of luck.
I wrote to Ford and said it needed it fixing and asked them to do so. They could not even take the time to read my letter because they said I was too late for reimbursement for having had it done. In my letter I said I had not had it done and wanted Ford to do it.
So they just blew me off.
Why should I be excluded because they did not notify me? Am I supposed to call them every time I am aware of something toa ask if there is a recall.
Can't some enterprising lawyer look at this and see about extended the previous settlement that forced the recall/reimbursement program?
Rod
dallas, Texas
U.S.A.
Dealer said I missed the 7 yr deadline to join the recall that fixed it and to get an extended warranty. I missed it because I did not know about the recall. Yet I bought the car used from Plano (Dallas, TX) Lincoln Mercury and they have my name etc.
So no one notified me of the recall so I am out of luck.
I wrote to Ford and said it needed it fixing and asked them to do so. They could not even take the time to read my letter because they said I was too late for reimbursement for having had it done. In my letter I said I had not had it done and wanted Ford to do it.
So they just blew me off.
Why should I be excluded because they did not notify me? Am I supposed to call them every time I am aware of something toa ask if there is a recall.
Can't some enterprising lawyer look at this and see about extended the previous settlement that forced the recall/reimbursement program?
Rod
dallas, Texas
U.S.A.
1 Updates & Rebuttals
Not Saying
Plano,Texas,
U.S.A.
Lawsuites and recalls
#2Consumer Suggestion
Mon, August 18, 2008
This was a class action settlement not a "recall". It was published in all papers, and sent to all registered owners at the time the settlement was done. If you are a subsequent owner of a vehicle, it is your responsibility to notify the manufacturer of your new ownership status, otherwise the letters and notifications go straight to the original owner. Since this was a settlement, it cannot be changed and Ford wont pay for your manifold.
