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  • Report:  #300441

Complaint Review: Ford Motor Company - Dearborn Michigan

Reported By:
- Toms River, New Jersey,
Submitted:
Updated:

Ford Motor Company
17101 Rotunda Drive Dearborn, 48126 Michigan, U.S.A.
Phone:
313-323-1852
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I live in a state that requires title transfer of all motor vehicles that come into the state. I have a Mercury Mystique that was included in a bankruptcy 5 years ago in Arizona. Ford refused to take the car back because it was "not worth recovering". When the laws changed in my current state requiring all residents to register their cars in the state, I tried to work out a deal with Ford for my title.

They already took the write-off for the car so anything they can get would be "gravy". I contacted Ford and was told at first they wanted $16,000 to settle the debt. This amount was already written off, they are not entitled to $16,000. The second time I called I taped the conversation.

In this conversation the woman I talked to stated that Ford would be willing to take as little as $1,077 for the car since they had already taken the write-off. I found a buyer but when he called, he was told that Ford would take nothing less than $16,000. There is not a bank in the land that would lend me $16,000 on my signature, nor is there a bank in the land that would lend $16,000 for a car that is not worth more than $2,000.

At the same time, Ford still refuses to take the car back because it is not worth their while to do so, yet they want to blackmail me into paying an exhorbitant amount of money I do not have the ability to come up with if I want my title. The loan was an "upside down" one anyway because not only was I charged for the car I do possess but was also charged full loan value for 2 cars that I previously traded for the one I have. At the same time, Ford was getting paid for the trades by the people who bought them (aka double-dipping).

They have left me no alternative except to dump the car somewhere. My best advice to anyone planning to go through Ford Motor Credit for financing is Don't Do It! They will just rip that person off just like they did me.

Donna

Toms River, New Jersey

U.S.A.


7 Updates & Rebuttals

John

McKinney,
Texas,
U.S.A.
you ripped them off

#2Consumer Suggestion

Wed, January 23, 2008

You agreed to pay them $16000 and decided not to. They had the right to take back your car, but didnt. Now, you are mad because they wont give you the title for the car you didnt pay for so you can sell it? If you were able to sell it, would you pay the money you got for it to FMCC? I think you made out like a bandit. It sounds like you've been driving around in a free car for years. If anyone is getting ripped off here, it would be FMCC. It's a good thing you prefer higher quality makes like Hyundai. I dont think FMCC would be happy to see you again.


Robert

Buffalo,
New York,
U.S.A.
2 suggestions

#3Consumer Comment

Mon, January 21, 2008

1. Contact the attorney who handled your bankruptcy to see if something more equitable can be worked out with them for you. 2. Stop talking over the phone with them. Any arrangement you might make, or wish to make, should be communicated in WRITING. I would NOT attempt negotiations by talking anymore since it appears to be causing more confusion. You're in a bad position. It might be time for you to file for bankruptcy protection again. You should consult with the attorney who handled your bankruptcy or find a new attorney near you to decide what your options are.


Donna

Toms River,
New Jersey,
U.S.A.
Bad Situation

#4Author of original report

Fri, January 18, 2008

Since it would be impossible for me to come up with such a large amount of cash without doing something illegal, and since this bad situation is forcing me to be in violation of the law, does anyone have any suggestions as to how to resolve this issue or otherwise dispose of this vehicle? I have already tried to sell it but only a fool would bite on a pricetag so high. Any suggestions would be appreciated.


Robert

Buffalo,
New York,
U.S.A.
How is this a ripoff?

#5Consumer Comment

Thu, January 17, 2008

You borrow money to purchase a car and to payoff a previous auto purchase. You don't pay the loan, so they won't release their lean on the car. How is this a ripoff? ""I contacted Ford and was told at first they wanted $16,000 to settle the debt. This amount was already written off, they are not entitled to $16,000."" How are they not entitled to the money you owe? BTW, a charge off is for company tax purposes and company financial statements - it doesn't absolve the debt.


Donna

Toms River,
New Jersey,
U.S.A.
To "Wiki" in Mesa AZ

#6Author of original report

Thu, January 17, 2008

Your comments regarding the above report are out of line. Do not judge lest you be judged. You must be a person that has a hard time dealing with people in general. The reasons for the bankruptcy in my case were the result of personal tragedy not bad money management. A close family member was injured in an auto accident and unable to work for many months as a result. The accident occurred while we were living in Arizona several years ago. The driver of the vehicle that hit him was an illegal alien from Mexico living in Phoenix, Arizona. He had no driver's license and was not covered by insurance. The accident was a hit and run but my family member managed to get the license plate number of the vehicle. He incurred a large amount of money in medical bills and had no way to pay off the debt since the other driver had no insurance and our auto insurance did not include coverage for injuries (we were never informed it may be needed). He had recently been laid off from his job so there was no safety net like Disability to fall back on either. Passing judgment against me like you did, with regard to a situation you know nothing about is wrong.


Donna

Toms River,
New Jersey,
U.S.A.
Ford Motor Company

#7Author of original report

Thu, January 17, 2008

Ford Motor Company - Ford Motor Credit and the deception that makes them so famous Dearborn Michigan I wrote this morning about the ripoff ways of Ford Motor Credit. I called them this morning to ask why they lied to me about a settlement agreement with regard to my Mercury Mystique that was included in a bankruptcy 5 years ago, that I was trying to get the title for. They handed me the most riduculous excuse I have ever heard for not working with someone. I was told that they could not do the settlement because I bought a Toyota and that made a difference. However, they declined to enlighten me as to what the difference was. They also made the claim that there was no guarantee that if I had gone to a Ford Dealership my offer would have gotten any more consideration. Just more lies and excuses by Ford Credit. They also pushed the issue that if I wanted the title I had to pay them $16,000, money they already took a tax write-off on. Obviously they never intended to accept any kind of settlement offer anyway. I then mentioned to them that since there is no bank in the land that will loan me $16,000 on my signature alone, nor is there a bank that will loan that much money against a car that is not worth more than $2000, they left me with no alternative but to dump it somewhere. Their response was "that's your choice". Needless to say, I will NEVER!!! do business with Ford again. No wonder they are going under. People are tired of their BS and are going with the cheaper, more reliable foreign cars like Toyota and Hyundai. Donna Toms River, New Jersey


Billcoll01

MESA,
Arizona,
U.S.A.
GOOD ONE

#8Consumer Comment

Thu, January 17, 2008

FROM WIKI Blackmail is the act of threatening to reveal information about a person, or even do something to destroy the threatened person, unless the blackmailed target fulfills certain demands. This information is usually of an embarrassing or socially damaging nature. In a broader sense, blackmail is an offer to refrain from some action which would be legal or normally allowed, and is thus distinguished from extortion, which carries the threat of unlawful and often violent action if demands are not met. HOW IS IT DOUBLE DIPPING IF YOU BORROWED NEGATIVE EQUITY? YOU WERE UPSIDEDOWN WHEN YOU TRADED! THEY PAID OFF MORE THAN THE TRADE IN WAS WORTH, SO THEY TOOK A LOSS WHEN YOU DECIDED NOT TO PAY FOR THIS VEHICLE. I LOVE THE DIRTBAGS THAT GET ON HERE & BLAME OTHERS FOR THEIR MISTAKES. "There is not a bank in the land that would lend me $16,000 on my signature" I LOVE THAT PART. NOW, IF YOU TRY REALLY HARD TO BE AN HONORABLE PERSON FOR A WHILE, MAYBE A BANK WILL TRUST YOU AT YOUR WORD SOMEDAY! IN THE MEAN TIME, MAYBE PUBLIC TRANSPORTATION IS YOUR BEST BET!

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