- Report: #77075
Complaint Review: FNANB - A Wholly Owned Subsidary Of Circuit City Stores Inc. - Richmond Virginia
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Author Not Confirmed
Why?
FNANB - A Wholly Owned Subsidary Of Circuit City Stores Inc.
Circuit City=2040 Thalbro Street Richmond, 23230 Virginia, U.S.A.
Phone:
800-843-2489
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
FNANB, A Wholly Owned Subsidary Of Circuit City Stores, Inc. ripoff fraudulent credit practices considers statements a "courtesy" unjustified negative credit reporting Richmond Virginia
FNANB, the bank owned by Circuit City which issues credit cards for Circuit City never sent a physical credit card over 5 months after account opened. Cost of a computer and accessories purchased at Circuit City was only balance on account. Statements sent for September and October, but not November and December. I subsequently did not notice the missing statements and did not make minimum payments for November and Decemeber. Received call from FNANB on Jan. 13--first call they made regarding overdue payment.
They informed me that I had been assessed two late charges of $29.00 apiece, my promotional interest rate was converted to a retroactive 26% APR and worst of all, I had already been negatively reported to the credit reporting agencies. When questioned about the missing statements, a manager in the customer service department told me that statements are a "courtesy" and that they did not have to provide proof that they actually sent any.
She told me that it was my responsibility to pay regardless of whether or not a statement was sent to me. She also would not change the negative reporting on my credit history despite the fact that I made full payment due on the same day they called me to alert me to the overdue payments.
The fact that, in a time of instant and easy communications such as email, FNANB did not contact me until after the two month period when their penalties take effect implies that FNANB actually hoped I would miss the payments so that they could financially benefit from a person such as myself who has an excellent credit history. Consumers beware!
Gregory
San Diego, California
U.S.A.
They informed me that I had been assessed two late charges of $29.00 apiece, my promotional interest rate was converted to a retroactive 26% APR and worst of all, I had already been negatively reported to the credit reporting agencies. When questioned about the missing statements, a manager in the customer service department told me that statements are a "courtesy" and that they did not have to provide proof that they actually sent any.
She told me that it was my responsibility to pay regardless of whether or not a statement was sent to me. She also would not change the negative reporting on my credit history despite the fact that I made full payment due on the same day they called me to alert me to the overdue payments.
The fact that, in a time of instant and easy communications such as email, FNANB did not contact me until after the two month period when their penalties take effect implies that FNANB actually hoped I would miss the payments so that they could financially benefit from a person such as myself who has an excellent credit history. Consumers beware!
Gregory
San Diego, California
U.S.A.
1 Updates & Rebuttals
Anonymous
Phoenix,Arizona,
U.S.A.
FNANB CIRCUITCITY BEWARE STEAL YOUR MONEY!AND RUIN YOUR CREDIT RATING
#2Consumer Comment
Sat, March 20, 2004
WATCH OUT FOR FNANB/CIRCUIT CITY/ THEY WILL AGREE TO DO A DEBT CONSOLIDATION ON YOUR ACCOUNT BUT THEN TURN YOU OVER TO A COLLECTION AGENCY, SUCH AS THEY DID WITH ME, TO A GUY NAMED MIKE STEVENS AT Central Credit Services, Inc 1-800-387-7202. I WAS MAKING PAYMENTS TO A DEBT CONSOLIDATION COMPANY AND CIRCUIT CITY AGREED TO ACCEPT MY MONTHLY PAYMENTS BUT THEN TURNED MY ACCOUNT OVER TO CENTRAL CREDIT SERVICES INC. 1-800-387-7202 OR 636-477-1400. WATCH OUT, THIS COLLECTION AGENCY WILL HARASS YOU AND THREATEN YOU AND SAY THAT THEY ARE GOING TO SUE YOU, THEY DON'T WANT TO LISTEN TO WHAT'S REALLY HAPPENED AND THEY DON'T WANT PAYMENTS, THEY WANT THE ENTIRE BALANCE AT ONCE. WATCH OUT!!!!BEWARE!!!!GET AN ATTORNEY!!CHANGE YOUR HOME PHONE NUMBERS WITH ALL YOUR CREDIT CARDS AND DON'T GIVE OUT YOUR REAL PHONE NUMBER ON THE INTERNET TO ANYONE OR ANY SWEEPSTAKES, THIS COLLECTION AGENCY WILL GET YOUR PHONE NUMBER AND KEEP HASSLING YOU.
