- Report: #27691
Complaint Review: First Premier Bank Credit Card Company - Sioux Falls South Dakota
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Author Not Confirmed
Why?
First Premier Bank Credit Card Company
P.O. Box 5524 Sioux Falls, 57117-5524 South Dakota, U.S.A.
Phone:
800-987-5521
Web:
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First Premier Bank credit card company ripoff the business that doesn't give a dam Soiux Falls South Dakota
I have been dealing with the First Premier Bank Credit Card Co. for the last 2 months trying to get a draft payment to them from my account. Well for one reason or another it didn't work the 1st time. So BAM!!! There's a fee for being late and then puts me over the limit for another fee. All coming to 50.00 dollars more.
So I call back and try again, but no they won't waive any fees. Then the draft is tried again the next month and what happens. HMMMM!!!! The money is out of my account but its not on my statement. But they sure got the late fee and overcharge on there for another 50.00 dollars. I try to explain to the company to just please give me a chance to get this straightened out. But that won't work. And all because they don't think I was really trying to pay them thier money.
It's a shame that you trust these people with your credit and they don't give a d**n about your trust to honestly make a mistake you have no control over...............
Susan
ionia, Michigan
So I call back and try again, but no they won't waive any fees. Then the draft is tried again the next month and what happens. HMMMM!!!! The money is out of my account but its not on my statement. But they sure got the late fee and overcharge on there for another 50.00 dollars. I try to explain to the company to just please give me a chance to get this straightened out. But that won't work. And all because they don't think I was really trying to pay them thier money.
It's a shame that you trust these people with your credit and they don't give a d**n about your trust to honestly make a mistake you have no control over...............
Susan
ionia, Michigan
1 Updates & Rebuttals
Sherri
Richmond,California,
Do NOT trust them with your bank account!!!!!
#2Consumer Comment
Sun, October 20, 2002
I am now $1083 overdrawn because of them taking money before the date authorized, taking considerably more than I authorized, and running the same transactions in time and time again. My bank officer is working to get the fees and unauthorized payments reversed, but that is taking time and we had to change our account number because of it. Just blocking direct debits did not help, because then they sent in "paper" checks. As for giving them proof that something has been paid, good luck. They do not want to admit they received it. My bank faxed the check copy to them on a payment we made in March and they still refused to acknowledge it and charged me fees galore, all of which I totally refuse to pay. Word of wisdom: Forget the BBB on this one. They do not mention ONE COMPLAINT on their "check out a company" section of their website. Just that First Premier is member of the BBB and consumers should be aware that fees are charged. All of the complaints I have seen on this site today and NOT ONE COMPLAINT mentioned by the "Better" Business Bureau. I got q quick response from the SD Attorney General, who referred the case to the Division of Banking. I am also talking to the California Attorney General's Office. Personally, I would LOVE to go in on a class-action suit.
