KAL
United States of America#2Author of original report
Sun, August 19, 2012
You must be a employee of Legacy Visa if you think that is a valid response.
Because Legacy Visa billed me for the insurance company makes them an accomplice to any decisions made by the insurance company against Legacy Visa's customers. Legacy Visa cant collect money for the insurance company and then wash their hands of any discrepancies arising from the actions of the Insurance company.
Your a fool if you think that is not FRAUD and extremely poor customer service!
LEGACY WORKER
SAN LUIS OBISPO,#3UPDATE EX-employee responds
Sat, August 18, 2012
it wasnt the bank FNCC, that denied youre insurance claim. the insurance pays legacy to let them use the card as a way to promote their insurance. You had to call seperate number to the insurance because its a separate entity. probly names CSI (central states Insurance) or PPP (payment protection plan) either way, they are not a product of Legacy visa. your complaint needs to go directly to the insurance company. legacy just lets them put it on their bill and your premium doesnt do to legacy either, it goes to the insurance co..