- Report: #1297192
Complaint Review: First Choice Emergency Room - Arvada Colorado
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Author Not Confirmed
Why?
First Choice Emergency Room
9505 Ralston Road Arvada, 80002 Colorado, USA
Phone:
720-390-6200
Web:
www.uchealthemergency.com
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First Choice Emergency Room UCHEALTH UCHEALTH-FIRST CHOICE EMERGENCY ROOM -$7583.91 FOR FLU TREATMENT Arvada Colorado
On March 19, 2016 I was seeking an Urgent Care Clinic opened on a Saturday. iI was returning home from a 4-day trip (employed as a Flight Attendant). I googled Urgent Care Clinic's in the Arvada, CO area and UCHEALLTH-corporate headquarters First Choice Emergency Room 2941 Lake Vista Dr. Lewisville,TX 75067 972-899-6666 was on the top of the internet engine search.
I called and spoke with the receptionist and advised I was seeking an Urgent Care Clinic to be treated for the flu and inquired on the hours of opeation and if they were in the United Health Care network. Based on this conversation I went to this clinic after arriving back to Colorado. I have used many Urgent Care Clinics over the years (since 1979) due to my irregular shifts and schedules.
I paid my co-pay of $50.00 and was in treated with half an IV saline solution, chest X-Ray, and blood tests.
I checked my insurance claim on March 31, 2016 and found to my dismay and horror that my United Health Care has been billed so far $7583.91. Out of pocket so far is $1301.06.
I went on quest and researched on-line and found so many stories like mine and complaints that have not been resolved. Most of the complaints include deceptive advertising practices. This company bills as an Emergency Room service and fees and the complaints reflect as myself the misleading paractice of this company as an Urgent Care Clinic and the outrageous billing for services.
I found a news report yesterday aired March 31, 2016 by reporter Cristin Severance with CBS DFW and she reporter on similiar cases as mine reference the practices of FIRTST CHOICE EMERGENCY ROOM-UCHEALTH. The title of the news cast is CONSUMER JUSTICE;AVOID BIG BILLS FOR EMERGENCY ROOM CARE.
I found this site with complaints and many other sites with similiar unresolved complaints.have As an elder consumer my concerns are that I was mislead on the nature of the facility, I was never informed by a staff member or any posting in the facility that this was not an URGENT CARE CLINIC. I was never given an itemized bill for services.
Why would I pay $1500.00 out of pocket to use this facility when I could gone to the Hospital Emergency Room for my $50.00 co-pay. Why have any government agencies investigated?
