- Report: #241497
Complaint Review: Fifth Third Bank - Lynchburg Ohio
-
Author Confirmed
Why?
Fifth Third Bank
Lynchburg, Ohio, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Fifth Third Bank Bad Advice ripoff Lynchburg Ohio
Back in 2002 my wife opened an account, checking & debit, with Fifth Third in Lynchburg, Ohio. She had ordered a cell phone from Liberty Wireless in which they were authorized to take out $39.95. I read the website carefully. No other charges were mentioned. But suddenly we get a letter in the mail saying were overdrawn and that a $6.00 charge per day will be added till its payed. Plus the usual $29.95 overdraft & over the limit fees.
So we go to the bank. They advised her to open up a new account. And just leave 1 penny in the old account in case they would return the money. She is on a fixed income. They now know she has no funds till next check. Yet they advise her to do this. We'd moved out to Rhode Island recently in 2005 to take care or help with her mother was ill. She passed away so we moved back to Ohio.
When we tried to open an account seems 5th Third bank had both accounts listed as delinquet. Were they told us in 2002 they would remove and write off the rest since it was thier mistake. I had to go down to another 5th Third Bank to see what was going on. I asked when her 1st account went into overdraft and they new upon her word that Liberty Wireless was authorized but no one else was why they didn't do federal regulation E and close that account. Reverse the charges to T-Mobile. Who was not authorized.
Liberty Wireless had handed my wifes order over to T-mobile with authorization and charged an additional $159.95 for the phone which was supposed to be free. 53 bank removed the one account as delinquet without admitting thier error then wanted her to open another account thier. But on the 2nd account she stilled owed. They wouldn't remove it. I asked the manager of the bank. What would she do if the same situation came up. She said she would probably do the same. I was like Ok. If my wife opens an account here they 1st intend to deduct from her check an amount of not her fault without telling her till its done.
I said lets go. You owe this bank nothing. It was a free checking account. The 2nd account they ran into delinquecy on was thier fault because they charged $12.99 for checks on a free checking account without telling her. Then ran up the charges. Who do you bank with these days? We had good luck with Citizens Bank in Rhode Island. When problems like this occurred they fixed it instantly. No penalties on us.
I wish all banks were like that. Seems most banks today are getting desperate and the staff not to well trained. Think before you make mistakes when buying online. But since your human it should be upto the bank to help you if you make a mistake. Seems many banks have it backwards. They lean towards the business's selling thinking its good business because thier bigger instead of protecting thier customers who actually are thier clients. Once the bank we chose saw they removed the one it was enough for us to get an account opened at another bank. But sheesh. Why didn't the bank admit to its mistake. We did.
Ken
Hillsboro, Ohio
U.S.A.
So we go to the bank. They advised her to open up a new account. And just leave 1 penny in the old account in case they would return the money. She is on a fixed income. They now know she has no funds till next check. Yet they advise her to do this. We'd moved out to Rhode Island recently in 2005 to take care or help with her mother was ill. She passed away so we moved back to Ohio.
When we tried to open an account seems 5th Third bank had both accounts listed as delinquet. Were they told us in 2002 they would remove and write off the rest since it was thier mistake. I had to go down to another 5th Third Bank to see what was going on. I asked when her 1st account went into overdraft and they new upon her word that Liberty Wireless was authorized but no one else was why they didn't do federal regulation E and close that account. Reverse the charges to T-Mobile. Who was not authorized.
Liberty Wireless had handed my wifes order over to T-mobile with authorization and charged an additional $159.95 for the phone which was supposed to be free. 53 bank removed the one account as delinquet without admitting thier error then wanted her to open another account thier. But on the 2nd account she stilled owed. They wouldn't remove it. I asked the manager of the bank. What would she do if the same situation came up. She said she would probably do the same. I was like Ok. If my wife opens an account here they 1st intend to deduct from her check an amount of not her fault without telling her till its done.
I said lets go. You owe this bank nothing. It was a free checking account. The 2nd account they ran into delinquecy on was thier fault because they charged $12.99 for checks on a free checking account without telling her. Then ran up the charges. Who do you bank with these days? We had good luck with Citizens Bank in Rhode Island. When problems like this occurred they fixed it instantly. No penalties on us.
I wish all banks were like that. Seems most banks today are getting desperate and the staff not to well trained. Think before you make mistakes when buying online. But since your human it should be upto the bank to help you if you make a mistake. Seems many banks have it backwards. They lean towards the business's selling thinking its good business because thier bigger instead of protecting thier customers who actually are thier clients. Once the bank we chose saw they removed the one it was enough for us to get an account opened at another bank. But sheesh. Why didn't the bank admit to its mistake. We did.
Ken
Hillsboro, Ohio
U.S.A.
