;
  • Report:  #60454

Complaint Review: Feature Price - Fort Myers Florida

Reported By:
- Chennai, Asia,
Submitted:
Updated:

Feature Price
Hosting-Network, Inc., Registered Agent, 1516 Jackson St., Fort Myers, 33901 Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On the basis of their own claims and third party references on the Net, I contracted FeaturePrice for their Platinum Plan of Web Hosting. Almost within a month, I started having serious problems, my mails to clients were not going and I wasn't receiving mails from clients either. For far too long, expecting the peoblem was with my ISP, I had plenty of quarrels with my ISP. Subsequently, by the time I realized the problem was with Feature Price, I had lost several thousands of $ of income thru lost contacts with clients.

I had, by then, shifted focus to another area of business, thru a different host, since I din't know how to set things right. The other business has picked up, but I have lost almost $100,000 thur lost sales and more thru lost goodwill. My prospects and clients of those days won't contact me again, as unreliable, not answering mails. I won't even know how many and who all contacted me then. There were also situations where my site was down for days, my domain was hijacked, and got dumb-looking replies from Customer Support.

I will send all correspondence once I know some action is being taken on this, as it requires a lot of work on my side.

I would be happy if

(i) Feature Price is brought to book

(ii) I am compensated for my losses to the tune of at least $ 50,000.

(iii) Firstly, I would like to have my host fee back ($300).

Ganesan

Chennai
India


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//