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  • Report:  #34514

Complaint Review: Fairbanks Capitol Corporation - Salt Lake City Utah

Reported By:
- Cartersville, GA,
Submitted:
Updated:

Fairbanks Capitol Corporation
3815 South West Temple Salt Lake City, Utah, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Fairbanks claimed we stopped payment on our mortgage check, however I had proof that the check had cleared. They asked me to fax the info but after 3 faxes, claimed they never recieved it.

Of course months passed without talking to the same rep or having our phone calls returned. However, the foreclosure dept was happy to wake us up at 8:00 am every Saturday and harrass us and call us liars.

I called an attorney who said I didn't have a chance in hell and just to pay them whatever they asked.

I then filed a complaint with the Dept of Banking and Finance who got the situation cleared up for me after 6 months of threats and late fees.

Fairbanks was very apologetic after their license in the state of GA was threatned.

The person form Fairbanks who responded and corrected the charges was:

Erica Gordon

Customer Relations Specialist

Fairbanks Capital Corp

(215)347-3597

melanie

Cartersville, Georgia


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