- Report: #1456317
Complaint Review: eTools.io -
-
Author Not Confirmed
Why?
eTools.io
United States
Web:
https://www.etools.io/
Categories:
Business Rating:
(0)
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eTools.io eTools eTools LTD the latka agency nathan latka Will Not Cancel Subscription and Keeps Billing Internet
Signed up to this service and after months of issues of service, requested cancellation since they do not give you the option to cancel yourself. Nathan Latka replied and said he cancelled the subsciption and refunded for May of 2018. The next month they billed me again and after replying to the same support email, it bounced back saying support email no longer existed. They have continued to bill me each month since and even after contacting their processing company Chargebee.com, who just passed it off to Nathan, they are still billing me. I've disputed every transaction and there appears to be no end in sight.
I would steer clear of eTools.io.
1 Updates & Rebuttals
Same Guy
United StatesUpdate for Etools.io
#2Author of original report
Wed, September 12, 2018
They are continuing to bill me. I have contacted the company who is processing their rebilling to suspend their account, which is my 2nd attempt to contact them and if they do not take action, I will be happy to point the finger at them for facilitating these criminals.
If you want to use Etools ... expect to only get out if you cancel your credit card and move on because they will continue to charge you each and every month until you do so. The owner Nathan Latka might message you and say he will fix, as he has done with me a few times, but he will NEVER DO IT.
ETOOLS ARE CRIMINALS
