Complaint Review: Essence By Mail - Nationwide

I have ordered at least three times and received my items on time in good condition. The quality of the clothing was good and the size I ordered was the size I wear. I am receiving a magazine in the mail to replace the EBM magazine but have not ordered anything because the style is not the same. I miss EBM.

I have nothing but good things to report about Essence by Mail. I have purchased several items and have never had a problem. Please continue to offer these beautiful clothes by mail. Thank you

I don't know if EBM had a lot of negative complaints in the past, and if they did I just don't see them not trying to make it right. I was very satisfied with my purchases in the past. My last one in 2000 came right on time for my cruise to mexico, a cute little outfit that came with it's own shoulder bag, T-shirt, and sarong skirt with the essence female head emblem on the shirt, I received a lot of compliments about the outfit that made me fill good, because I was the only one on the whole ship with it. Will EBM start the by mail up again? I hope so. If not, they will be sadly missed.

I remarried in February of 2002 and ALL dresses for the bridal party were ordered thru Essence by Mail and we encountered NO problems. Everything came in a time fashion and was perfect. I cannot thank Essence by Mail enough. I wll never understand why there can be 1,000 positive responses but we pay attention to the ONE negative response. I will miss EBM.

I remarried in February of 2002 and ALL dresses for the bridal party were ordered thru Essence by Mail and we encountered NO problems. Everything came in a time fashion and was perfect. I cannot thank Essence by Mail enough. I wll never understand why there can be 1,000 positive responses but we pay attention to the ONE negative response. I will miss EBM.

I remarried in February of 2002 and ALL dresses for the bridal party were ordered thru Essence by Mail and we encountered NO problems. Everything came in a time fashion and was perfect. I cannot thank Essence by Mail enough. I wll never understand why there can be 1,000 positive responses but we pay attention to the ONE negative response. I will miss EBM.

The only disappointment that I have is that EBM is no longer in existence. I think bad experiences happen within any company. It very well may have been a particular employee apposed to the company itself. I have purchased quality products and was very pleased. Are they coming back?

I have ordered from Essence by Mail and have been very happy with my purchases. The items purchased have been of quality and reasonably priced. It is unfortunately that they no longer offer this service.

I can only say I was very pleased with what I received from Essence by Mail. I think they are a fine company and only some type of problem happen and a misunderstanding took place. Please give the lady a certificate or offer her a comparable replacement of some sort if she can prove her payment by receipt, check etc.

I would just like to say that I order from the Essence by Mail catalog about once every 2-3 months and have never had a problem. What about the good stuff that the company does. They do offer quality products and they do deliver. Don't make generalizations because of what happened to you. It's not fair. I have never had a problem in the 3 years that I have been a customer.