- Report: #1433312
Complaint Review: Ephamere Laboratoire - Lewes Delaware
Reported By:
Marla -
Edgewood, Washington, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Ephamere Laboratoire
unknown Lewes, unknown Delaware, United States
Phone:
8883531276
Web:
ephamere.org, ephamere.net
Categories:
Business Rating:
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Ephamere Laboratoire Nutrition Products, James J. Williams scam on "free" trial of face cream products Lewes Delaware
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I called to cancel the "free" trial within the 14 days of RECEIVING the product. They'd allow me to cancel if I paid $9.95 cancellation fee, and had just sent another $97 charge to my account. They would not reverse it and said if I didn't calm down, they wouldn't be able to cancel! I told him I was reporting the company to the FTC and anyone else I could find. He put me on hold, came back and said all was cancelled for free but wouldn't refund the $97.
I opened a dispute with my bank, and had to change my debit card number to prevent future charges.
It's a scam and we'll see if they try to keep charging me. I couldn't paste in what this looks like to an average consumer via a word doc but can send if some back up documentation is needed/allowed.
