- Report: #1030518
Complaint Review: Emerge Mastercard - Columbus Georgia
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Author Not Confirmed
Why?
Emerge Mastercard
P.O. Box 23034 Columbus, 31902-3034 Georgia, U.S.A.
Phone:
866-290-2830
Web:
N/A
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Emerge Mastercard harassing telephone calls at work and at home. Columbus Georgia
If my payment is a week late they start calling me at home and at work trying to get me to give them a check number over the phone to make an instant payment. I have told them repeatedly that I have a contract with a credit counselor to make my payments and that I can't pay them by check. I have been working reduced hours and have been a little late on my payments, but I have made them. These calls have been completely unnecessary and I have asked them to stop. They continue to harass me. In my opinion they are a bunch of jerks.
James
TOLEDO, Ohio
U.S.A.
James
TOLEDO, Ohio
U.S.A.
1 Updates & Rebuttals
Jessi
Wilkesboro,North Carolina,
U.S.A.
emerge isn't all that bad, or different
#2Consumer Suggestion
Mon, September 08, 2003
Listen... if you are with a credit counseling company (hereby referred to as cccs) then you cannot be late with your payments, period. If you continue to miss or be late with your payment, you might as well give up. As to changing your due date,that is easy. Get your account current, and then call the customer service # and request it. More than likely, they will change it. As for the phone calls..when you used/activated the providian card, you agreed to thier terms of service. One of those terms was that they could sell the account at any time, and that would not negate the responsibility to pay that debt. Since emerge was the one to buy your account, you must follow thier terms of service, which you can get by calling customer service. **Any time you are late on a payment, you will recieve collection calls at home and at work until the past due amount is paid, including the current months minimum payment. That is the way it is with all credit card companies...granted, emerge is a little more agressive than most. Just call customer service if you are current, collections if you are not, and ask them what needs to be done to make the business relationship more agreeable.
