- Report: #59902
Complaint Review: Emerge Mastercard - Atlanta Georgia
-
Author Not Confirmed
Why?
Emerge Mastercard
P. O. Box 105655 Atlanta, 30348 Georgia, U.S.A.
Phone:
866-705-3603
Web:
N/A
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Business Rating:
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Emerge Mastercard consumer fraud Atlanta Georgia
I had a Providian account for about two years and then my account was sold to Emerge Mastercard. I never received a notice about this.
I finally received a paper statement from Emerge after my account had become delinquent. I simply refused to pay on the account after this point. I tried contacting them time and time again. I either could not speak with someone, the computers were down, or given the run around.
When I finally got to speak with someone, he could barely speak English. I even tried writing letters, but got no response. Now they have charged off my account and referred it to a collection agency. From what I understand, this company is also owned by Emerge. I still can not get a statement from either of these companies--Emerge and the collection agency. They say by law they don't have to send me statements. I told them I hope they get their money.
I called the collection agency just yesterday and got cussed out by the representative I finally got to speak with after being transferred 5 times. I finally got to speak with a supervisor who also cussed me out for asking for a statement. She tells me that my account had been with their agency for several months, but I never got a statement. And she would try to get me a statement sent out and I should receive it in several months.
I am going to send them a letter with a propsal--$20 a month until the account is paid in full, however if they do not contact me within thirty days of the letter, I owe them nothing.
I'm just going to use their tactics on them. Maybe they will just sell the account to some other company. Then hopefully the debt can be resolved.
I do not recommend this company to anyone--not even my worse enemy. It is a big fraud and Emerge needs to be stopped.
David
Moulton, Alabama
U.S.A.
I finally received a paper statement from Emerge after my account had become delinquent. I simply refused to pay on the account after this point. I tried contacting them time and time again. I either could not speak with someone, the computers were down, or given the run around.
When I finally got to speak with someone, he could barely speak English. I even tried writing letters, but got no response. Now they have charged off my account and referred it to a collection agency. From what I understand, this company is also owned by Emerge. I still can not get a statement from either of these companies--Emerge and the collection agency. They say by law they don't have to send me statements. I told them I hope they get their money.
I called the collection agency just yesterday and got cussed out by the representative I finally got to speak with after being transferred 5 times. I finally got to speak with a supervisor who also cussed me out for asking for a statement. She tells me that my account had been with their agency for several months, but I never got a statement. And she would try to get me a statement sent out and I should receive it in several months.
I am going to send them a letter with a propsal--$20 a month until the account is paid in full, however if they do not contact me within thirty days of the letter, I owe them nothing.
I'm just going to use their tactics on them. Maybe they will just sell the account to some other company. Then hopefully the debt can be resolved.
I do not recommend this company to anyone--not even my worse enemy. It is a big fraud and Emerge needs to be stopped.
David
Moulton, Alabama
U.S.A.
4 Updates & Rebuttals
Preston
Cleveland,Ohio,
U.S.A.
Class Action
#2Consumer Suggestion
Sat, June 07, 2003
First off, you are entitled to an itemized statement of everything you owe if they claim you owe it. I would not give them a penny. I have read several reports on this company, in fact, it seems like one out of every five rip off reports is this company and most of the time it is the same story -- acct sold to emerge, no statements issued, account became deliquent, cannot get ahold of anybody. I think maybe we should start collecting complaints and get a class action lawsuit started. Obviously this company thinks they are above the law and we need to remind them they are not. Start off by filing a report on this site and on every complaint site, contact attorney general, news stations, and even the BBB -- but do not rely on the BBB for anything -- just do that to have a complaint registered with them and try to get them an unsatisfactory rating. Do not back down and do not Pay them.
Preston
Cleveland,Ohio,
U.S.A.
Class Action
#3Consumer Suggestion
Sat, June 07, 2003
First off, you are entitled to an itemized statement of everything you owe if they claim you owe it. I would not give them a penny. I have read several reports on this company, in fact, it seems like one out of every five rip off reports is this company and most of the time it is the same story -- acct sold to emerge, no statements issued, account became deliquent, cannot get ahold of anybody. I think maybe we should start collecting complaints and get a class action lawsuit started. Obviously this company thinks they are above the law and we need to remind them they are not. Start off by filing a report on this site and on every complaint site, contact attorney general, news stations, and even the BBB -- but do not rely on the BBB for anything -- just do that to have a complaint registered with them and try to get them an unsatisfactory rating. Do not back down and do not Pay them.
Preston
Cleveland,Ohio,
U.S.A.
Class Action
#4Consumer Suggestion
Sat, June 07, 2003
First off, you are entitled to an itemized statement of everything you owe if they claim you owe it. I would not give them a penny. I have read several reports on this company, in fact, it seems like one out of every five rip off reports is this company and most of the time it is the same story -- acct sold to emerge, no statements issued, account became deliquent, cannot get ahold of anybody. I think maybe we should start collecting complaints and get a class action lawsuit started. Obviously this company thinks they are above the law and we need to remind them they are not. Start off by filing a report on this site and on every complaint site, contact attorney general, news stations, and even the BBB -- but do not rely on the BBB for anything -- just do that to have a complaint registered with them and try to get them an unsatisfactory rating. Do not back down and do not Pay them.
Preston
Cleveland,Ohio,
U.S.A.
Class Action
#5Consumer Suggestion
Sat, June 07, 2003
First off, you are entitled to an itemized statement of everything you owe if they claim you owe it. I would not give them a penny. I have read several reports on this company, in fact, it seems like one out of every five rip off reports is this company and most of the time it is the same story -- acct sold to emerge, no statements issued, account became deliquent, cannot get ahold of anybody. I think maybe we should start collecting complaints and get a class action lawsuit started. Obviously this company thinks they are above the law and we need to remind them they are not. Start off by filing a report on this site and on every complaint site, contact attorney general, news stations, and even the BBB -- but do not rely on the BBB for anything -- just do that to have a complaint registered with them and try to get them an unsatisfactory rating. Do not back down and do not Pay them.
