I recently join emerchant club to open my online store through Smart Living a home decor and outdoor furniture and garden accessories wholesaler. I decided after a few weeks this was not for me and proceeded to their 2 step process to cancel my membership. First I was suppose to email them and then call the cancelation department which of course was always to busy to answer and I was directed to leave a message and they would call me back. I was assured today through their chat service they will call me back when I ask how many weeks I should wait I got no reply.