- Report: #1415514
Complaint Review: Elite Savings Club - Makati City National Capital Region
Reported By:
Gaudencio -
Makati City, National Capital Region, Philippines
Submitted:
Updated:
-
Author Not Confirmed
Why?
Elite Savings Club
Makati City, 1207 National Capital Region, Philippines
Phone:
632 8951702
Web:
N/A
Categories:
Business Rating:
(0)
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Elite Savings Club They deducted from my credit card the monthly subscription for three months where I cannot cancel or manage my subscription because their website was no longer accessible even their email address. Makati City National Capital Region
On August 17, 2017 at 10:40 am. (Manila time), I ordered online from "Elite Savings Club" ("the merchandiser") their two (2) units of "Night Sight HD" products which the "merchandiser" had posted as paid advertisement in my Facebook account. After reading the description about their product, I placed my order through their webpage and paid them through my credit card.
They sent me the confirmation of my order through emails in a few minutes' time. However, to my surprise, I was not given an option form to sign up for the monthly subscription for "SPECIAL MEMBERS ONLY" that will grant "access to an exclusive online store offering products from the biggest distributors on the web, all for manufacturer cost, saving between 40% to 75% on almost every product."
Eventually, I found out from my credit card billing statement last night that "the merchandiser" had deducted the monthly subscription fee amounting to U.S. $8.95 for three months; that is, from September, October to November. So immediately, this afternoon, I clicked their website and email address to cancel my subscription. But there is no way that I could access them. I searched their website on the Google browser and I found out that their Facebook account is no longer active. I clicked their "Contact" menu so I can find if there is other information to access them, but to no avail.
Until I learned from the result of my search that www.ripoffreport.com had received several complaints from their sources who reported the offenses committed by the "Elite Savings Club" after they made their transactions from the said "Merchandiser."
After I found out about these scam activities of "Elite Savings Club" ("the Merchandiser"), I called up my bank, the issuer of my credit card, to block and cancel the monthly subscription payment automatically deducted from my credit card. Why are they charging me the monthly subscription fee when there is no such "Exclusivity Store" in existence online where I can access their website or just communicate with them through email or landline telephone communication? There is no way I can contact them. Then my bank said they will investigate this "Elite Savings Club" activities after I filed my complaint against this "Merchandiser."
As of now, this is what I can say in this report against "Elite Savings Club" whose online activities are questionable and allegedly involved in scam.
I just hope you will inform other victims to file their complaint against this "Merchandiser" so we can prevent it from victimizing other potential online buyers of its products.
Thank you.
Gaudencio M. Castromayor
