- Report: #19259
Complaint Review: EK Driver Testing / Secretary of State in Michigan - Escanaba Michigan
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Author Not Confirmed
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EK Driver Testing / Secretary of State in Michigan
Not Known-Answering Machine Escanaba, Michigan, U.S.A.
Phone:
906-789-2822
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EK Driver Testing ripoff rip-off scam dirt bags rip-offs Escanaba Michigan ..Secretary of State in Michigan should know better!
This concerns my son, Henry, who just recently returned from serving in the Army.
After returning home, he found he had lost his drivers license.
He took what identification he did have and headed down to the Secretary of State office. There they issued a permit, with instruction that he needed to take a raod test to get his license. This did not seem like a big deal, since he had been issued a license in North Carolina, where he had been stationed, and was licensed to drive various Army vehicles.
The Secretary of State in Michigan does not give road tests, but hands out a sheet of paper, listing privately owned and operated testing services. He made an appointment to go to Escanaba where we met a guy in the back parking lot of a company. He proceeded to put up cones he retrieved from the back of his pickup. I was not allowed to go on the test drive.
After about 20 minutes of waiting in this parking lot, they came back in my car. My son said he failed. I asked how in the heck he failed. He said the guy told him to make a left hand turn on the street they where driving on, Stephenson Ave. Henry did as he was told and the guy said he failed because he did not make the turn from the turning lane.
After his test, I took a drive to where my son had told me the guy said he failed. Not only is there not a turn lane, but there arent't even any center lines on that street.
What really gets me is that the cost of the test was $35.00 for less than a half an hour of driving. He was told he can take the test again within 24 hours, but would have to pay another $35.00. The Statewide Road Skills Testing Organizations sheet he was issued clearly states that these services are NOT regulated by the Department of State.
Bottom line is these people, if they are having a bad day or short on cash this week, can fail anyone and there is no recoil.
Contacted the State Police to see if they are in fact regulated by anyone, and was told they take a one week course to be eligible to give the test and that is ALL! They answer to no one. I wonder how many other people were ripped off by these guys?
By the way, my son besides holding two other licenses, did take Drivers Ed in school and was issued his certificate before entering the Army.
Susan
Rapid River, Michigan
After returning home, he found he had lost his drivers license.
He took what identification he did have and headed down to the Secretary of State office. There they issued a permit, with instruction that he needed to take a raod test to get his license. This did not seem like a big deal, since he had been issued a license in North Carolina, where he had been stationed, and was licensed to drive various Army vehicles.
The Secretary of State in Michigan does not give road tests, but hands out a sheet of paper, listing privately owned and operated testing services. He made an appointment to go to Escanaba where we met a guy in the back parking lot of a company. He proceeded to put up cones he retrieved from the back of his pickup. I was not allowed to go on the test drive.
After about 20 minutes of waiting in this parking lot, they came back in my car. My son said he failed. I asked how in the heck he failed. He said the guy told him to make a left hand turn on the street they where driving on, Stephenson Ave. Henry did as he was told and the guy said he failed because he did not make the turn from the turning lane.
After his test, I took a drive to where my son had told me the guy said he failed. Not only is there not a turn lane, but there arent't even any center lines on that street.
What really gets me is that the cost of the test was $35.00 for less than a half an hour of driving. He was told he can take the test again within 24 hours, but would have to pay another $35.00. The Statewide Road Skills Testing Organizations sheet he was issued clearly states that these services are NOT regulated by the Department of State.
Bottom line is these people, if they are having a bad day or short on cash this week, can fail anyone and there is no recoil.
Contacted the State Police to see if they are in fact regulated by anyone, and was told they take a one week course to be eligible to give the test and that is ALL! They answer to no one. I wonder how many other people were ripped off by these guys?
By the way, my son besides holding two other licenses, did take Drivers Ed in school and was issued his certificate before entering the Army.
Susan
Rapid River, Michigan
4 Updates & Rebuttals
Erick
Escanaba,Michigan,
U.S.A.
Just following the rules
#2REBUTTAL Owner of company
Wed, May 17, 2006
I was suprised to find out that my company was listed on this web site. I am sorry I could not respond sooner. The misinformation that was spread about Third Party Testing and our company is amazing. First the Third party testing program is regulated by The Secretay of State of Michigan. We are audited by them at least once a year. There is a complaint proceedure to follow if you have a problem with A testing company through the Secretary of States. If Henry had taken time to Read the Road Skills test Study Guide that the Secretarty of State Provides to each Applicant of a new drivers license. He would have found out that it is an automatic failure to make a left turn from the wrong lane. If there is a left turn lane which there is on Stephenson Ave. Then you have to use the left turn lane in order to make a left turn. If a Police officer was at the intersection at the time he made the improper left turn he would have recieved a citation for making an improper left turn. NO we don't just fail people because we are having a bad day or just want to make money. There are a lot of reasons people fail this test. We don't just fail them because we don't like them. They have to commit A serious driving error or make over 25 minor erros to result in a Failure of the test. Our Company is right in the middle of all other companies Failure Rate which is around 15%. That Means 85% of the people that take this test passes. Our Test Route is Approved and Certified By The Secretary of State. We take pride in the professional people we have on staff at EK Driver Testing. We don't take short cuts and we follow the rules and regulations set down by The Secretary of States office. I Hope Other people reading this take heart that we will give them a Fair Shake and do a Professional Job.
Erick
Escanaba,Michigan,
U.S.A.
Just following the rules
#3REBUTTAL Owner of company
Wed, May 17, 2006
I was suprised to find out that my company was listed on this web site. I am sorry I could not respond sooner. The misinformation that was spread about Third Party Testing and our company is amazing. First the Third party testing program is regulated by The Secretay of State of Michigan. We are audited by them at least once a year. There is a complaint proceedure to follow if you have a problem with A testing company through the Secretary of States. If Henry had taken time to Read the Road Skills test Study Guide that the Secretarty of State Provides to each Applicant of a new drivers license. He would have found out that it is an automatic failure to make a left turn from the wrong lane. If there is a left turn lane which there is on Stephenson Ave. Then you have to use the left turn lane in order to make a left turn. If a Police officer was at the intersection at the time he made the improper left turn he would have recieved a citation for making an improper left turn. NO we don't just fail people because we are having a bad day or just want to make money. There are a lot of reasons people fail this test. We don't just fail them because we don't like them. They have to commit A serious driving error or make over 25 minor erros to result in a Failure of the test. Our Company is right in the middle of all other companies Failure Rate which is around 15%. That Means 85% of the people that take this test passes. Our Test Route is Approved and Certified By The Secretary of State. We take pride in the professional people we have on staff at EK Driver Testing. We don't take short cuts and we follow the rules and regulations set down by The Secretary of States office. I Hope Other people reading this take heart that we will give them a Fair Shake and do a Professional Job.
Erick
Escanaba,Michigan,
U.S.A.
Just following the rules
#4REBUTTAL Owner of company
Wed, May 17, 2006
I was suprised to find out that my company was listed on this web site. I am sorry I could not respond sooner. The misinformation that was spread about Third Party Testing and our company is amazing. First the Third party testing program is regulated by The Secretay of State of Michigan. We are audited by them at least once a year. There is a complaint proceedure to follow if you have a problem with A testing company through the Secretary of States. If Henry had taken time to Read the Road Skills test Study Guide that the Secretarty of State Provides to each Applicant of a new drivers license. He would have found out that it is an automatic failure to make a left turn from the wrong lane. If there is a left turn lane which there is on Stephenson Ave. Then you have to use the left turn lane in order to make a left turn. If a Police officer was at the intersection at the time he made the improper left turn he would have recieved a citation for making an improper left turn. NO we don't just fail people because we are having a bad day or just want to make money. There are a lot of reasons people fail this test. We don't just fail them because we don't like them. They have to commit A serious driving error or make over 25 minor erros to result in a Failure of the test. Our Company is right in the middle of all other companies Failure Rate which is around 15%. That Means 85% of the people that take this test passes. Our Test Route is Approved and Certified By The Secretary of State. We take pride in the professional people we have on staff at EK Driver Testing. We don't take short cuts and we follow the rules and regulations set down by The Secretary of States office. I Hope Other people reading this take heart that we will give them a Fair Shake and do a Professional Job.
Erick
Escanaba,Michigan,
U.S.A.
Just following the rules
#5REBUTTAL Owner of company
Wed, May 17, 2006
I was suprised to find out that my company was listed on this web site. I am sorry I could not respond sooner. The misinformation that was spread about Third Party Testing and our company is amazing. First the Third party testing program is regulated by The Secretay of State of Michigan. We are audited by them at least once a year. There is a complaint proceedure to follow if you have a problem with A testing company through the Secretary of States. If Henry had taken time to Read the Road Skills test Study Guide that the Secretarty of State Provides to each Applicant of a new drivers license. He would have found out that it is an automatic failure to make a left turn from the wrong lane. If there is a left turn lane which there is on Stephenson Ave. Then you have to use the left turn lane in order to make a left turn. If a Police officer was at the intersection at the time he made the improper left turn he would have recieved a citation for making an improper left turn. NO we don't just fail people because we are having a bad day or just want to make money. There are a lot of reasons people fail this test. We don't just fail them because we don't like them. They have to commit A serious driving error or make over 25 minor erros to result in a Failure of the test. Our Company is right in the middle of all other companies Failure Rate which is around 15%. That Means 85% of the people that take this test passes. Our Test Route is Approved and Certified By The Secretary of State. We take pride in the professional people we have on staff at EK Driver Testing. We don't take short cuts and we follow the rules and regulations set down by The Secretary of States office. I Hope Other people reading this take heart that we will give them a Fair Shake and do a Professional Job.
