• Report:  #483047

Complaint Review: Econolodge - Tonawanda New York

Reported By:
Double L - Pittsburgh, Pennsylvania, USA

2000 Niagara Falls Blvd. Tonawanda, 14150 New York, United States of America
Tell us has your experience with this business or person been good? What's this?
I will never stay at another Econo Lodge again. The room was filthy, there were fleas in the bed, the a/c didn't work, the free internet they advertise didn't work at all, the room smelled, the staff was very unfriendly and they only had a few tv stations. We told them about our complaints and they said there were no other rooms. We asked for our money back because we were leaving, they said they would not give our money back. My sister was staying in a different room and had the same problems. She didn't stay there either. It so unclean and the staff were horrible. I don't recommend staying here. The price wasn't even that cheap either. This was a total rip off and now I'm still trying to get my money back.

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