- Report: #112606
Complaint Review: EBS Electronic Billing Systems - Las Vegas Nevada
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Author Not Confirmed
Why?
EBS Electronic Billing Systems
3550 East Post Road-Suite 500 Las Vegas, 89120 Nevada, U.S.A.
Phone:
702-547-5050
Web:
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EBS Electronic Billing Systems rip off; given false information more than once; dishonest Las Vegas Nevada
In March of 2004 I purchased software from EBS. Prior to my purchase I had spoken with various people and I was always told the same thing that I would be provided with physicians that needed medical billers. I was also told that there were many physicians in need of medical billers and once I had completed all of the training I would be provided with a physician to do billing for.
I also had asked if I wasn't making enough money with one physician would I be given another to do billing for to make more money and the answer was yes. I recently discussed this information with Joseph in the customer service department. I asked him what if a customer happens to be told this information how is the customer compensated for false information and he could not give me an answer. In my opinion a company is liable if one of there employees give out false information to a customer and when that happens the customer should be compensated. Especially when the items are not re-saleable.
Sharlynda
Oak Harbor, Washington
U.S.A.
I also had asked if I wasn't making enough money with one physician would I be given another to do billing for to make more money and the answer was yes. I recently discussed this information with Joseph in the customer service department. I asked him what if a customer happens to be told this information how is the customer compensated for false information and he could not give me an answer. In my opinion a company is liable if one of there employees give out false information to a customer and when that happens the customer should be compensated. Especially when the items are not re-saleable.
Sharlynda
Oak Harbor, Washington
U.S.A.
1 Updates & Rebuttals
Joseph
Las Vegas,Nevada,
U.S.A.
We Still Do Not Provide
#2UPDATE Employee
Wed, November 17, 2004
As noted several rebuttles down: We do not provide' doctors and anyone who calls our sales department will be told that. This holds true for Customer Service, and Technical Support Departments Also.
