- Report: #182691
Complaint Review: EaarthLink - Nationwide
-
Author Confirmed
Why?
EaarthLink
P.O. Box 7645 Atlanta, Georgia 30357-7645 Nationwide, U.S.A.
Phone:
800-719-4660
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Earthlink I returned their product UPS and Earthlink Inc have not returned my money. ripoff Atlanta Georgia
On February 4, 2006 I talked to someone over the phone and I also informed them that I had disk network and needed to upgrade my internet to DSL. I received it later and after having a professional installer and it didn't work. I contacted Earthlink and they said I would be sent a label to send it back UPS.
On March 7, 2006 I sent it back early that morning the next day Earthlink went into my checking and deducted $153.15 after being told that they wouldn't do that. I have talked to the following customer services representatives: Brycen, Albert, Gracey, Libby, Sandra Supervisor, Stacey, and Dean, Supv. to no avail. I was told on Monday, 3-20-06 a mistake was made the refund went to the wrong account.
On Wednesday, 3-23-06 I was told the refund had not been processed. This web-site is a ripoff and please don't order anything on line or if you do you may not get your money back after you return the merchandise.
Lucille
Lathrup Village, Michigan
U.S.A.
On March 7, 2006 I sent it back early that morning the next day Earthlink went into my checking and deducted $153.15 after being told that they wouldn't do that. I have talked to the following customer services representatives: Brycen, Albert, Gracey, Libby, Sandra Supervisor, Stacey, and Dean, Supv. to no avail. I was told on Monday, 3-20-06 a mistake was made the refund went to the wrong account.
On Wednesday, 3-23-06 I was told the refund had not been processed. This web-site is a ripoff and please don't order anything on line or if you do you may not get your money back after you return the merchandise.
Lucille
Lathrup Village, Michigan
U.S.A.
