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  • Report:  #1423952

Complaint Review: Dotty's Casino - Sparks Nevada

Reported By:
Mr trim - Reno, Nevada, United States
Submitted:
Updated:

Dotty's Casino
5342 Sparks Blvd Sparks, 89436 Nevada, United States
Web:
N/A
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I'm a faithful customer these staff members are pure racist wow playing games they will walk right past you several times and not offer you a drink but ask other individuals of color what is your drink of choice there are also thieves if you drop money on the floor if they pick it up without you seeing it they will say they cannot run the cameras back if you are a African American you get highly mistreated and if you win a bingo game they will clearly sabotage it for you to not win. Yesterday January 18th 2018 I go in Dotty's to check on my free Bingo paper to see if I had any new numbers I noticed I'm one short away from making a cactus win which pays out 100 bucks so while I'm 1number away I noticed that the new numbers are posted at 12 midnight so I said what the hell I might as well hang around for the new numbers well as the new numbers was posted what do you know my lucky streak I hit the number that I was waiting on to make the cactus pattern

as I walk up to the counter to approach one of the staff members which name is Johnny pure racist guy I showed him my winning pattern as he look at my paper in disbelief he walks over to the wall to verify if I clearly won one then he says I guess you did win as he asked me for my playing card I tell him I have to go outside to grab it out my vehicle as walking out the door I can hear one of his other staff member whispering something rude as I could have sworn she said we're going to make it where he don't win when I come back to the counter I hand them my card he makes a copy he faxes my paper over to the gaming board staff then his staff member says even though you won but they have to clarify that you won and it takes a couple of days now mind you I play Bingo several times in the past

usually when a person hit a bingo they get paid right then and there so I asked young lady when have the policy change for a person to have to wait on their winnings she couldn't even give me an honest answer so as I sit around for about a good hour waiting on the people's to call I hear the guy jhon picks the phone up says my name to whoever he was talking to on the phone give them my member card number and then says sounds good and hangs up now at this time I'm saying to myself okay I must about to get paid so I asked the guy was that the special call for me to collect my winnings he looked at me with a bitter face and said no that was just clarifying which was odd as well so I just said to myself I'm just going to leave it alone and return tomorrow evening when I return back to the same building I asked the young lady have they clarified for me to collect my winnings

she literally with a nervous face looked at me and said I was not a winner she couldn't even clearly clarify why I wasn't a winner for many years I've been dealing with this same racist and Prejudice building they're not very kind of African-American individuals Hispanics Asians we have to literally ask for our own drinks while game playing when Caucasians don't have to ask for anything they're clearly walk around and ask them what do they prefer to drink and walk past other individuals of color the staff here totally sucks they don't have no real employment training and they're scammers I wish somebody would get on top of this because if any color come into a business two-play with there hard-earned money no matter what color you is you shouldn't have to be mistreated certain ways or sabotage about a win that you clearly won racial profiling is a big problem in society today and these staff members sure know how to do it well



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