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  • Report:  #1368990

Complaint Review: DIRECTV - Nationwide

Reported By:
Nurse Kelly - Youngstown , Ohio, USA
Submitted:
Updated:

DIRECTV
Nationwide, USA
Web:
Directv.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 Directv used a card I made as a one time payment ( I stressed to the agent the card was only authorized to be used one time!) and took 400 dollars out of my bank account months after I cancelled service with them. I moved from a house to an apartment where cable service was provided and no longer need their services and months after cancellation they went into my account and took the money. When I called them to dispute the charge I was informed they keep any card ever used to make a payment on file, even if the card isn't in the persons name and use it at their will to take funds!! How is this even legal?? Why isn't this information told when you state the card is only yo be used one time? They can't keep getting away with this!!



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