- Report: #1465869
Complaint Review: DirecTV -
Reported By:
Anonymous 47 -
Tampa, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
DirecTV
United States
Web:
www.directtv.com
Categories:
Business Rating:
(0)
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DirecTV Wanted to watch the movie Point Break but I ordered the one from 2015 even though it had the same picture of the one from 1991. I called DirecTV and told them the situation and they said it had not shown up on my account yet but to go ahead and order the other one and call back and they'll remove the first one. Then I called back and there were technical difficulties so I called back in the morning and they said that's not their policy. The person I spoke to was a supervisor by the name of Angel though he is not one and his work number is 10114 764 if anyone ever comes in contact with him but the whole place is a scam and I'm cancelling Nationwide
I ordered the movie Point Break which was recorded in 1991 and 2015. I wanted the one from 1991 and thought I was ordering that because when I did it had the picture of that one next to what I looked like I was ordering but when I started watching it it turned out to be the one from 2015 which has horrible reviews. I called DirecTV and told them my situation. They told me it had not shown up on my bill yet but to call back in 30 minutes and they would handle it for me. When I called back the system was down so I ended up calling back the next morning. First I had to have an argument with a girl who said she was not able to do this for me so I asked to speak to her supervisor. His name is Angel and his worker number is 101 14764 if anybody wants to call him if they're not happy with DirecTV for any reason and forgot to get whatever supervisors name they forgot to get. I explained to him that I receive Social Security disability and it's very rare that I spend anything extra but I was home sick and felt like this might cheer me up. He continued to tell me this would not be his policy so I will be canceling DirecTV through another service called Roku if anyone has ever heard of it. If not, look into it. I don't know what their situation with movies is but I guarantee it's nothing like this. The reason I know that is because I have been reading the reports on DirecTV for the last 10 minutes. Good luck everyone
