- Report: #52844
Complaint Review: Delta Airlines - Internet
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Delta Airlines
Internet Internet, U.S.A.
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Delta Airlines Service Fees are as much as the ticket!! ripoff Internet
I priced two airfare tickets from Spokane, WA to Reno, NV today and yesterday on CheapFares.com.
When I got the price quote it sounded good so I decided to follow it up. The first quote was $351.00. By the time I finished and got ready to book the flight the price was $454.00!!
Today I decided to try again. This time the price came up $288.00 plus fees and taxes. Again I was esctatic and decided to proceed. This time the price came back $429.00!! including $144.00 in booking fees!!
The same amount as it costs for one of the tickets. Even worse the flight home ended up getting me in at 11:00 PM. At least this time there was a breakdown of the charge and I could at least see what I was getting charged for!
Still I can't believe the airlines have had to resort to this type of thing to make ends meet and make a profit. Why don't they just raise the price of the tickets and not use subterfuge? At least it would be honest!!
Mike
Post Falls, Idaho
U.S.A.
When I got the price quote it sounded good so I decided to follow it up. The first quote was $351.00. By the time I finished and got ready to book the flight the price was $454.00!!
Today I decided to try again. This time the price came up $288.00 plus fees and taxes. Again I was esctatic and decided to proceed. This time the price came back $429.00!! including $144.00 in booking fees!!
The same amount as it costs for one of the tickets. Even worse the flight home ended up getting me in at 11:00 PM. At least this time there was a breakdown of the charge and I could at least see what I was getting charged for!
Still I can't believe the airlines have had to resort to this type of thing to make ends meet and make a profit. Why don't they just raise the price of the tickets and not use subterfuge? At least it would be honest!!
Mike
Post Falls, Idaho
U.S.A.
1 Updates & Rebuttals
Terrance
Torrance,California,
U.S.A.
It sounds like CheapFares.com is to blame.
#2Consumer Comment
Tue, April 15, 2003
You were purchasing the tickets from CheapFares, not Delta. I assume that the "booking fees" were added by CheapFares. Did you go to Delta's own site and see what their price was?
