7101 Winnetka Ave N. Minneapolis, 55428-5613 Minnesota, U.S.A.
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Ordered a computer desk from this company on 3/14/00. Received item on 3/21/00. Opened item and found missing parts. Contacted company and was told parts would be issued immediately. After 1 week, no parts. Contacted company again and was told they do not issue new parts. Was told they would send a label to send item back at their expense. After 10 days had not received labels. Called back was told they had been mailed and I would be receiving them soon. Finally got labels and found that it would cost me $10.00 to ship item back. Paid the money to ship item and called the company on this. They agreed to give me a refund but have yet to receive it. The company received the item and reshipped a new one. Received the new item 38 days after initial order only to find it also was missing parts. Called company about this and was told there was nothing they could so but have me reship the item and them ship a new one. The customer rep became very rude and hateful and at that I asked to speak to a supervisor and was told there was nothing they could do. I would not recommend this company to anyone. I now have a desk I paid for that I cannot put together and they have my money.