- Report: #1015699
Complaint Review: Cross Country Bank - Internet
Reported By:
victim -
, New Mexico, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Cross Country Bank
Internet, United States of America
Phone:
Web:
Categories:
Business Rating:
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Cross Country Bank charged me $14.95 per month added to my mortgage payment, without my written or verbal consent Internet
This company of whom Ive never heard of, has been charging me $14.95 a month (being added to my mortgage payment for past 28 months, I discovered it when I did a Payment History Results on my mortgage account. I called to inqure about who and when was this consent given, I was told that it was in writing, (they have the signed document) and that I had also received a $50.00 gas card, of which I did not!!!!! I have asked the gentleman, "Christopher", to mail me the documents with my signature as proof of consent. He also told me that a refund of $418.60 total which is owed would not be awarded.
To date, I have yet received the written proof as promised.
To date, I have yet received the written proof as promised.
2 Updates & Rebuttals
victim
United States of AmericaOOPS
#2Author of original report
Mon, February 18, 2013
The $14.95 was for added insurance, I have full coverage but its supposed to be if in case Im unable to pay mortgage, due to illness, etc, they will pay it, BS!!
Ken
Colorado,USA
You failed to mention what the $14.95/month was for....
#3Consumer Comment
Sun, February 17, 2013
You DID ask, didn't you?
